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This Award Notice opportunity from Florida was posted on July 31, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

80 (26/27) PLANNED: Customer Support Technician, Intermediate K. Hannah

Awarded
C7BDF6State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
SLED
UMGC RFP #92340 - Managed Security Operations Center (SOC) Services
Solicitation # 92340
The University of Maryland Global Campus (UMGC) is soliciting proposals for a qualified provider to deliver managed Security Operations Center (SOC) services. The selected contractor will provide 24x7x365 security monitoring, threat detection, analysis, incident response, threat intelligence, and related advisory services across the University's SIEM tool, specifically utilizing Exabeam. The scope of work includes the continuous analysis of security events across academic, administrative, cloud, and enterprise systems, while ensuring compliance with frameworks such as NIST CSF, NIST SP 800-171, FERPA, GLBA, PCI DSS, and CMMC. The contract is structured for an initial three-year term with two optional one-year renewals. Proposals must be submitted electronically via the UMGC Bid Locker by November 19, 2026, divided into separate technical and price volumes. Technical evaluations will prioritize service delivery, relevant experience, staffing, and implementation over cost. Mandatory requirements for offerors include maintaining an ISO/IEC 27001 certification or SOC 2 Type II attestation, adhering to Maryland Living Wage requirements, and meeting a 3% Minority Business Enterprise (MBE) participation goal. Additionally, the contractor must maintain specific insurance coverages, including $5 million per occurrence for Cyber Security/Data Breach insurance and $3 million in annual aggregate for Commercial General Liability. Payments will be processed via Electronic Funds Transfer for contracts exceeding $500,000.

POSTED

about 9 hours ago

DEADLINE

in 9 days

AI Contract Overview

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This award notice pertains to a planned contract for an Intermediate Customer Support Technician, specifically associated with K. Hannah. The contract is issued by the Florida Department of Education under solicitation number C7BDF6. The official posting date for this action is July 31, 2026. Further details regarding the purchase order can be accessed through the Florida Department of Education's procurement portal.

General Info

Florida Department of Education contract for Intermediate Customer Support Technician K. Hannah.

Contract Value

$352

Place of Performance

FL, USA

Set-Aside

NONE

Award Issued Date

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

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Organization & Contact Information

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AgencyFlorida → Department Of Education
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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80 (26/27) PLANNED: Customer Support Technician, Intermediate K. Hannah

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