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99--Software/License Service

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W91ZLK15T0121Federal

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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Army Contracting Command at Aberdeen Proving Ground plans to award a sole source, firm-fixed price contract to Microlog Corporation of Maryland for software and hardware maintenance services. This procurement, conducted under Federal Acquisition Regulation Parts 12 and 13, involves the purchase of ServiceFirst Premier Maintenance for both software/license and hardware/equipment, covering a six-month period from April 1, 2015, through September 30, 2016. The contract supports the Kirk U.S. Army Health Clinic’s need for Microlog’s proprietary interactive voice response technology, which facilitates advanced contact management through multiple communication channels such as telephony, web, email, text-to-speech, and facsimile. As Microlog Corporation is the sole manufacturer of the required technology, this proprietary software and hardware are considered unique with no alternative suppliers available. Although this notice is not a competitive solicitation, interested contractors may submit a technical package demonstrating their ability to meet the government’s needs along with their Online Representations and Certifications Application (ORCA) in compliance with FAR 52.212-3. Submissions must address any special commercial contract requirements, including financing, warranty provisions, and delivery information, and must be electronically submitted by March 31, 2015, at 10:00 a.m. Eastern Daylight Time. Responses received without completed SAM registration will be deemed noncompliant. The government retains discretion over whether to conduct a competitive procurement based on responses received and emphasizes that telephone requests for this acquisition will not be honored.

General Info

Sole source contract to Microlog for six-month software and hardware maintenance services.

NAICS

541511 - Custom Computer Programming Services

Place of Performance

MD

Set-Aside

NONE

Documents

0

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Timeline

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special-notice

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Apg Director
ContactsNo contacts available
OfficeABER PROV GRD, MD, 21005, USA
Office AddressABER PROV GRD, MD, 21005, USA
ContactsNo contact information available

Full Description

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The Army Contracting Command, Tenant Contracting Division, Aberdeen Proving Ground intends to issue a sole source, Firm-Fixed Price contract, under Federal Acquisition Regulation (FAR) Part 12, Acquisition of Commercial Items and FAR Part 13, Simplified Acquisition Procedures to Microlog Corporation of Maryland, 401 Professional Drive, STE 125, Gaithersburg, MD 20879-3468. NAICS Code is 541511. The following item description will be procurred: (1) ServiceFirst Premier Maintenance - Software/License for 6 month, Period of Performance 04/01/2015 through 9/30/2016 (2) ServiceFirst Premier Annual Maintenance - Hardware/Equipment for 6 month service, Period of Performance 04/01/2015 through 9/30/2016 Kirk U.S. Army Health Clinic requires a Microlog interactive voice response technology software to cover Microlog maintenance service. This proprietary software provides unique contact management capabilities to call center personnel so that they can effectively interact with and support its customers through various modes of communication (e.g., telephony, web, email, text to speech and facsimile). Microlog Corp is the sole manufacturer of the software equipment needed and is therefore unique and considered the only source. There are no other dealers and/or sellers of this proprietary technology. There are no solicitation documents; however, contractors interested in this requirement should submit a complete technical package, which provides clear and convincing evidence that they can meet the Government's requirement. In addition, the response should include Offeror's Online Representations and Certifications Application (ORCA)--Commercial Items in accordance to FAR 52.212-3. If the offeror does not have a copy of this provision, go to Federal Procurement Data System (SAM)https://www/uscontractorregistration.com to load required information. Any responses received without completing SAM registration will be considered noncompliant. Further, the response should include any special requirements for a commercial contract (i.e., Commercial Financing, Warranty Provisions, Delivery Information, etc.) in accordance with FAR Part 12. Responses must be received no later than 10:00 a.m., Eastern Daylight Time, 31 March 2015. Responses should be submitted electronically to contact@example.gov. This notice of intent is not a request for competitive proposals; however, the Government will consider all responses received by the response date stated above. A determination by the Government not to compete this acquisition based upon responses to this notice is solely within the discretion of the Government. Information received will normally be considered solely for the purpose of determining whether to conduct a competitive procurement. TELEPHONE REQUEST WILL NOT BE HONORED.

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