ACC SG Video Teleconference Room Maintenance

This is a sources sought notice issued by the Department of Defense through the 633d Contracting Squadron at Langley Air Force Base, Virginia, for comprehensive maintenance and support services for Video Teleconferencing (VTC) and Secure Video Teleconferencing (SVTC) systems located at Grassy Creek, Virginia. The requirement is classified under NAICS code 541519, Other Computer Related Services, with a small business size standard of $34 million in annual receipts, and is structured as a total small business set-aside, meaning only small businesses registered in SAM.gov are eligible to respond. The notice seeks market research information to inform an upcoming Request for Quote (RFQ) expected to be released around July 30, 2026, with an anticipated award date of August 30, 2026. Responses must be submitted as a single, non-technical capabilities package limited to five pages and emailed to the designated point of contact by the deadline of 12:00 p.m. Eastern Time on July 8, 2026. The contract will have a single 12-month base period with four optional one-year extension periods, and performance must include full-service maintenance five days a week with a four-hour phone response time and a 24-hour onsite response for critical system failures, extending to 72 hours for non-critical issues. Services are to be delivered remotely and on-site at the specified location, encompassing troubleshooting, parts replacement, firmware and software updates, as-built drawing revisions, and detailed electronic service call reporting within five business days. Compliance with Department of Defense Information Network and Army technical standards is mandatory, and performance will be evaluated under thresholds tied to error rates and reporting timeliness, with unsatisfactory performance triggering re-performance or price adjustments. No award will be made directly from this notice; instead, responses will guide the development of a formal RFQ. While no pricing details or contract value estimates are disclosed, the contractor is expected to manage government-furnished equipment and adhere to federal holiday rescheduling rules, with no requirement for personnel security clearances. All submissions must come from SAM-registered small businesses, and the contracting office will use the data gathered to determine market interest and capability prior to issuing the RFQ.