Accessibility and UX Design (WCAG 2.2 Compliance)

The contract seeks to ensure that the RDR platform fully complies with WCAG 2.2 Level AA accessibility standards through a combination of comprehensive audits, targeted UI/UX enhancements, and structured training for developers. The work involves identifying and remediating accessibility barriers across the platform, improving user experience for individuals with disabilities, and building long-term internal capacity to maintain compliance through ongoing education and best practices adoption. All deliverables must align with federal accessibility requirements to ensure equitable digital access across the State University of New York system. Performance is expected to span all counties in New York State, reflecting the statewide reach of the platform and its users. The subcontract opportunity was posted on October 28, 2025, with a response deadline of November 18, 2025, and falls under NAICS code 541412 for specialized design services. The entity managing the procurement is the State University of New York, with no set-aside classification specified. Contractors must demonstrate expertise in accessibility auditing, user-centered design, and training methodology to successfully deliver on the requirements.