This Solicitation opportunity from Government of Canada was posted on January 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Accompagnement en expérience client pour soutenir le développement du Centre d’expertise global
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
Revenu Québec is seeking a qualified service provider to deliver specialized support in customer experience and marketing to aid the development of its Global Expertise Center. The contract involves providing consulting services focused on organizational structure within the customer experience domain. The provider will be expected to design tools, methodologies, and governance processes related to customer experience. Services are to be performed either in Quebec City or Montreal, using a hybrid work model combining remote and on-site presence. The contract duration is set for three years. Interested bidders must obtain the solicitation documents through the SEAO platform and submit their proposals by January 26, 2026, at 2 p.m. local time. Submissions will be publicly opened by teleconference 48 hours after the deadline, with an option for in-person attendance under specified protocols. Only service providers with appropriate qualifications, a physical establishment in Quebec or applicable territories, and official solicitation documents are eligible to submit proposals. Complaints regarding the solicitation must be submitted electronically by January 5, 2026. Revenu Québec reserves the right not to accept any bids regardless of price. The designated contracting authority for this opportunity is Laurent Giguère.
General Info
Agency
NAICS
Place of Performance
Montréal, Capitale-Nationale (Québec), CANSet-Aside
Documents
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Timeline
Submission Closed
