Account Management and Key Personnel Staffing

The contract seeks qualified subcontractors to provide certified Account Managers and technical leads responsible for overseeing service delivery, coordinating directly with clients, ensuring compliance with regulatory and contractual requirements, and managing overall contract performance. These personnel must demonstrate proven experience in managing complex service contracts, maintaining high standards of client satisfaction, and delivering accurate, timely compliance reporting. The roles require a strong command of operational oversight and the ability to serve as the primary liaison between the subcontractor and the client organization. The assignment is tied to a subcontract under the NAICS code 541611 and is associated with the Massachusetts Bay Community College through its Massachusetts agency designation. Performance is required at the facility located at Oakland St, Wellesley Hills, with a zip code of 02481. The solicitation was posted on April 29, 2026, and responses are due by May 27, 2026, at 3:00 PM EST. Interested parties must submit proposals through the designated public procurement portal to be considered for award.