This Solicitation opportunity from Massachusetts was posted on April 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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26-26 HelpDesk Partner

Closed

BD-26-1064-1064-02481-128747State & Local

Submission Closed05/27/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561422

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Solicitation # DOC844161

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AI Contract Overview

MassBay Community College is inviting qualified vendors to submit proposals for a contract titled "26-26 HelpDesk Partner," aimed at providing comprehensive Helpdesk Support Services. The solicitation was posted on April 29, 2026, and proposals must be submitted by May 27, 2026, at 3:00 PM. This contract opportunity is managed by the college's procurement office located in Wellesley Hills, Massachusetts, and is classified under the State and Local Government (SLED) category. The successful vendor will be responsible for delivering support services at the college's Oakland Street location in Wellesley Hills. Interested parties can contact Danielle Wagner, the designated Purchaser, for further information. This solicitation does not specify any set-aside status or associated NAICS code, indicating an open competition for qualified providers. The official bid details and submission instructions are accessible through the Massachusetts state procurement platform.

General Info

MassBay seeks vendors for HelpDesk Support; proposals due May 27, 2026, 3 PM, Wellesley Hills.

Agency

1064 - Massachusetts Bay Community CollegeView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

Oakland St Wellesley Hills, MA, 02481, USA

Set-Aside

NONE

Documents

(6)

RFP 26-26 Helpdesk Partner Services Massachusetts Bay Community College

PDF•rfp

26-16 HelpDesk Services Addendum 1

PDF•amendment

IRS Form W-9 Request for Taxpayer Identification Number

PDF•4 pages•other

Commonwealth Terms and Conditions 2019

PDF•2 pages•terms-and-conditions

Massachusetts EFT Authorization Agreement Form

PDF•2 pages•authorization-form

Commonwealth of Massachusetts Standard Contract Form 2019

PDF•8 pages•contract-document

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedApr 29

Solicitation

Response DeadlineMay 27

Deadline has passed

Submission Closed

05/27/2026, 03:00:00 PM UTC

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Organization & Contact Information

Agency1064 - Massachusetts Bay Community College

Contacts1 person available

OfficeOakland St Wellesley Hills, MA, 02481, USA

Organization / Agency

1064 - Massachusetts Bay Community College

View Agency Profile

Office AddressOakland St Wellesley Hills, MA, 02481, USA

Contacts

Danielle WagnerPurchaser

Full Description

MassBay Community College is seeking proposals from qualified vendors to provide comprehensive Helpdesk Support Services.

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