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This Solicitation opportunity from Government of Canada was posted on May 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Acquisition de téléphones physiques compatible avec MS TEAMS ainsi que la Solution de Gestion des appareils

Closed
20140615International

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Concordia University is transitioning from its aging Cisco-based telephone infrastructure to a modern digital communication solution centered on Microsoft Teams, driven by declining use of traditional desk phones—down 70 percent in 2020 and an additional 27 percent in 2021—and rising adoption of collaboration platforms like Zoom and Microsoft Teams, especially following the shift to remote work during the pandemic. The university’s current system, which has reached end-of-life, poses significant cybersecurity risks, operational vulnerabilities, and threats to business continuity, making the upgrade essential for secure, reliable, and scalable communication across its two campuses serving over 45,000 students and 7,000 staff. The project involves acquiring physical phones compatible with Microsoft Teams and implementing a comprehensive device management solution to support the university’s evolving communication needs. The solicitation, numbered 20140615, was posted on May 28, 2026, with responses due by June 1, 2026, and is managed by Yousra Abdallahoumoussa, Contracting Authority, with performance expected in Montréal.

General Info

Concordia University upgrading to Microsoft Teams phones to replace aging Cisco system, enhancing security and support for 52,000 users.

Agency

Government of Canada → Université Concordia

NAICS

334210 - Telephone Apparatus ManufacturingView NAICS

Place of Performance

Montréal, CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Université Concordia
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Université Concordia
Office AddressN/A
Contacts
Abdallah ou moussa YousraContracting Authority

Full Description

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L'Université Concordia (« Concordia » ou l’« Université ») est une institution urbaine avec deux campus, servant plus de 45 000 étudiants et environ 7 000 employés et membres du corps professoral. Des informations supplémentaires sont disponibles sur http://www.concordia.ca/about/fast-facts/. L'infrastructure téléphonique actuelle de Concordia est basée sur la technologie Cisco, et celle-ci a atteint sa fin de vie. Cette situation engendre des défis importants, notamment en matière de cybersécurité, de vulnérabilités opérationnelles et de risques de perturbations de la continuité des activités. La pandémie COVID-19 a transformé les besoins en communication au sein de l'Université. L'adoption généralisée du télétravail a mis en évidence l'importance d’outils de collaboration intégrés et accessibles. Les rapports d'utilisation révèlent une baisse de 70 % de l'utilisation des téléphones fixes de bureau en 2020, comparativement à l’année précédent, ainsi qu’une baisse additionnelle de 27 % en 2021. En contrepartie, les logiciels de télécommunication tel que Zoom et Microsoft Teams, qui sont déjà utilisés pour les appels internes et les conférences téléphoniques, continuent de voir une croissance en utilisation. Concordia considère donc nécessaire de faire la transition, en matière de télécommunications, de téléphones de bureau traditionnels à une Solution téléphonique moderne et numérique. Concordia vise donc à remplacer son infrastructure téléphonique existante par une Solution numérique basée sur Microsoft Teams incluant le remplacement des téléphones Cisco (ci-après, le « Projet »).

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