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Interactive Voice Response (IVR) System Implementation

Active

State & Local

Response Deadline12/10/2026, 08:00:21 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity involves the implementation of an Interactive Voice Response (IVR) system designed to provide automated, real-time passenger notifications for prime contractors working on Collier County transit projects. The scope of work includes the supply and configuration of the IVR system, ensuring seamless integration with existing scheduling and dispatching software to trigger automated alerts via standard telecommunications protocols and telephony integration. Managed by the Procurement agency in Florida under NAICS code 334210, the project aims to deliver a fully active communication system for enhanced passenger outreach. Interested parties must submit their responses by the deadline of December 10, 2026.

General Info

IVR system implementation for Collier County transit passenger notifications due December 10, 2026.

Agency

Florida → Procurement

NAICS

334210 - Telephone Apparatus Manufacturing

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-8704.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Paratransit Dispatch and Monitoring Software (Grant Funded)

AI Contract Breakdown

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Timeline

PostedNov 2

subcontract

Response DeadlineDec 10

Submission deadline

Response Deadline

12/10/2026, 08:00:21 PM UTCin about 1 month

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Organization & Contact Information

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AgencyFlorida → Procurement

ContactsNo contacts available

OfficeN/A

Organization / AgencyFlorida → Procurement

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies and configures a dynamic real-time IVR system for automated passenger notifications for prime contractors on Collier County transit projects. Integrates the IVR system with scheduling and dispatching software to trigger automated alerts. Utilizes standard telecommunications protocols and telephony integration. Delivers an active IVR system for automated passenger communication.

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