Advanced Business Intelligence and Analytics Platform

The Florida Department of Commerce is soliciting an Advanced Business Intelligence and Analytics Platform to enhance its statewide workforce development system, with the goal of identifying businesses at risk of layoffs and those experiencing growth that could benefit from targeted workforce services. The platform must deliver real-time and monthly updated business and labor market data, including employment trends and business openings/closures, alongside analytical tools for exploring employer health, regional economic indicators, and business trends. It must be accessible 24/7 and include configurable role-based access for Commerce staff, CareerSource Florida personnel, and Local Workforce Development Boards, supported by user documentation and scheduled monthly meetings. The contract, anticipated to run from August 1, 2026, through June 30, 2029, with possible renewal for up to three additional years, requires the contractor to assume responsibilities within 30 days of execution and maintain system availability of at least 99.5% excluding scheduled maintenance. Performance standards also mandate adherence to priority-based support response times, continuous monitoring for AI model drift, periodic bias and fairness testing, and zero degradation in quality without prior written approval. The contractor must provide access to real-time dashboards and raw logs for verification of system usage and performance. Proposals must be submitted in hard copy only, with one signed original and five sealed copies of the Technical Proposal, along with a USB drive containing the electronic version, all clearly labeled with the solicitation number and due date. The Technical Proposal is capped at 50 pages in Arial 11, single-spaced format and must not reference any cost information, which must be submitted separately in Attachment B as a standalone Cost Proposal. Evaluation is scored out of 200 points, with the Technical Response carrying the heaviest weight at 130 points, followed by Past Performance at 40 points and Cost Proposal at 30 points, scored competitively based on the lowest responsive bid. The contractor must meet stringent insurance requirements, including workers’ compensation with $100,000 per accident, $100,000 per person, and $500,000 aggregate limits, as well as Errors and Omissions coverage without blanket AI exclusions, supported by carrier attestations. AI systems must comply with strict governance protocols including Model Cards, incident response plans with rollback capabilities, and transparency documentation. All personnel require background checks, and the contractor must adhere to federal statutes including the Davis-Bacon Act, Title IX, and Section 504