Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →
CLEATUS
Get CLEATUS

This Solicitation opportunity from Department Of Defense was posted on September 19, 2008. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

After Hours Answering Services

Closed
FA4690-08-T-0022Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421
New
Live Answering Services
Solicitation # live-answering-services
The Housing Authority of the City of Los Angeles is seeking solicitations for live answering, dispatching, and work order entry services. This opportunity is specifically set aside for small businesses, including certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone small businesses. Interested parties must submit their responses by November 12, 2026. The procurement falls under NAICS code 561421, and primary inquiries regarding the solicitation should be directed to Hadi Otaky.
Housing Authority of the City of Los Angeles

POSTED

about 5 hours ago

DEADLINE

in 23 days
NAICS: 561421
New
SLED
VT (Vertical Transportation) Emergency Phone Service
Solicitation # RP 0193-26
Sound Transit is seeking proposals under solicitation RP 0193-26 for a comprehensive emergency elevator phone solution. The selected contractor will be responsible for the supply and maintenance of code-compliant, cellular-connected emergency phones, as well as the provision of continuous 24/7/365 monitoring and dispatch services. The contract is designed for an initial five-year term, with the option for Sound Transit to extend the agreement for up to five additional one-year terms at its sole discretion. Interested firms must submit their proposals by November 16, 2026, at 3:00 PM PT. While no pre-proposal meeting is scheduled, firms may submit inquiries through the formal Requests for Information process.
Sound Transit

POSTED

4 days ago

DEADLINE

in 27 days
NAICS: 561421
New
International
External Reporting Line
Solicitation # LFB133
The London Fire Commissioner is seeking an independent third-party provider under solicitation LFB133 to establish and operate an external reporting line for staff to report misconduct, specifically focusing on discrimination, bullying, and harassment. While the Professional Standards Unit continues to handle standard complaints, this external service is specifically commissioned for allegations involving Professional Standards Unit staff, Directors, and Senior Leadership team members. It will also be utilized in instances of perceived conflicts of interest or for cases that are exceptionally sensitive, complex, or exceed the current capacity of the Professional Standards Unit. The contract is estimated to run for three years, from January 4, 2027, to January 3, 2030, and is categorized under telephone-answering services. Award decisions will be based on a weighted evaluation consisting of a 70 percent technical score and a 30 percent commercial score. The presumptive winning bidder will be required to complete a cyber security questionnaire. The deadline for tender submissions is November 12, 2026, at 11:59pm.
London Fire Commissioner

POSTED

5 days ago

DEADLINE

in 24 days
NAICS: 561421
SLED
Live Answering Services
Solicitation # HA-2026-113
The Housing Authority of the City of Los Angeles (HACLA) is soliciting proposals under solicitation HA-2026-113 for multilingual telephone answering, dispatching, and work order entry services. The selected vendor will provide 24/7 support for residents of 5,750 public housing units, primarily in English and Spanish, to handle maintenance service requests such as power outages and water leakages. Key responsibilities include entering work orders directly into HACLA's business system, implementing a secure SMS service, and providing monthly analytic reports. All calls must be recorded and retained for at least one year for quality assurance and compliance purposes. HACLA intends to award multiple contracts based on a Best Value evaluation. Scoring is weighted across proposed staffing (25 points), work plan and methodology (25 points), price (23 points), qualifications (20 points), and Section 3 compliance (7 points). Finalists may be required to provide oral presentations or submit Best and Final Offers. The contract includes a base term with three optional extensions and requires vendors to maintain cybersecurity insurance of at least 1,000,000 dollars. Compliance requirements are extensive, including adherence to HUD Form 5370-C, the Fair Labor Standards Act, the Americans with Disabilities Act, and OSHA regulations. Vendors must provide a Contractor Workforce Profile and certify their status as a Section 3 Business Concern. Proposals must be submitted in sealed envelopes and include several mandatory exhibits, including a price/cost form, a responsibility questionnaire, and a Section 3 Economic Opportunity Plan. Invoicing is performed monthly in arrears and must include detailed descriptions of work, personnel, and billing rates.
City of Los Angeles

POSTED

7 days ago

DEADLINE

in 23 days
NAICS: 561421
Federal
Q999--GCH Technologies - Vanity Short Codes Annual Lease
Solicitation # 36C24527Q0022
The Department of Veterans Affairs, VISN 05, Veterans Crisis Line requires the exclusive leasing, management, and maintenance of two mission-critical SMS vanity short codes, 838255 (VETALK) and 98801 (988, press 1). These assets are essential for providing 24/7/365 crisis text messaging services and ensuring compliance with the Joshua Omvig Veterans Suicide Prevention Act and the No Veterans Crisis Line Call Should Go Unanswered Act. Due to GCH Technologies Inc. holding exclusive carrier-level ownership of these specific codes, the government has issued an intent to sole source this requirement under FAR 5.2, as replacing the codes would cause unacceptable risks to public safety and disrupt critical routing infrastructure. The contract will be awarded as a firm fixed price agreement based on the lowest price technically acceptable (LPTA) method, with pricing justified against an Independent Cost Estimate and previous Contract No. 36C24525P0022. The period of performance consists of one base year running from December 22, 2026, through December 21, 2027, with four additional option years, not to exceed a total of five years. This procurement is managed by the Network Contract Office 5 under solicitation number 36C24527Q0022, with a response deadline of October 22, 2026.
245-NETWORK Contract Office 5 (36C245)

POSTED

13 days ago

DEADLINE

in 2 days
NAICS: 561421
SLED
Outage Dispatching Services
Solicitation # 49369
The City of Hudson, Ohio, through its Public Works Department, is soliciting bids for Outage Dispatching Services to support electric utility operations. The scope of work includes call intake, outage reporting, dispatch coordination, customer communication, and automated notifications. Key technical requirements involve integration with GIS, SCADA, AMI, Billing, and Work Order Management systems, as well as the maintenance of TTY/TTD capabilities for accessibility. The contractor will be responsible for logging all emergency and non-urgent calls and providing detailed analytics on outage durations, frequency, and crew arrival times. This is a unit price contract with a primary performance period of three years, running from January 1, 2027, to December 31, 2029, with an option for a three-year extension based on performance and pricing. The contract will be awarded to the lowest and best responsive bidder, provided the price does not exceed 10 percent above the estimated cost. Awardees must provide a bid guaranty, a performance bond, a maintenance bond, and two specific insurance policies. Invoices must be submitted to the Public Works Department within the first ten days of the month following service, with payment issued within 30 days of receipt.
City of Hudson

POSTED

16 days ago

DEADLINE

in 8 days
NAICS: 561421
International
CA18282 - Provision of 111-2 Service
Solicitation # 9b02a656-c157-410b-ae85-747eea963799
Avon and Wiltshire Mental Health Partnership NHS Trust is seeking a provider to deliver the call handling component of the NHS 111 Mental Health Crisis Response Service, known as 111 Option 2. This service provides a 24/7 dedicated response for individuals of all ages experiencing a mental health crisis. The selected provider will be solely responsible for access, triage, and call management, while the Trust retains responsibility for all clinical assessments, decision-making, and outcomes. The successful provider must operate within a matrix management model, collaborating with various urgent and emergency care pathways, community teams, and voluntary sector partners to ensure a seamless service. This opportunity is run under the Provider Selection Regime regulations. Interested parties must register and apply via the MultiQuote portal using reference CA18282 before the response deadline of November 2, 2026.
Avon and Wiltshire Mental Health Partnership NHS trust

POSTED

21 days ago

DEADLINE

in 13 days
NAICS: 561421
International
RFP for Fire Communications and Dispatch Services
Solicitation # 26-22
Northumberland County is soliciting proposals for Fire Communications and Dispatch Services to support seven participating fire departments. The contract involves a comprehensive service model including call intake, processing, dispatch procedures, radio and paging operations, and incident support. The selected provider must manage the technical infrastructure, including Computer-Aided Dispatch (CAD) and records management systems, while adhering to strict service level standards for call answer and dispatch times. The agreement is intended for an initial five-year term with two optional five-year extensions, with an anticipated execution date of December 1, 2026. Proponents must submit their proposals by October 22, 2026, via an electronic portal, providing separate technical and pricing submissions. The evaluation process consists of four stages, including a mandatory review of submission requirements and a presentation stage; award is based on a final total score of 100 points, with a minimum threshold of 60 points required in the presentation stage to proceed. Key requirements include compliance with the Municipal Freedom of Information and Protection of Privacy Act, data residency within Canada, and specific insurance coverages: 5 million dollars for Commercial General Liability, 2 million dollars for Automobile Liability, and 2 million dollars for Professional Liability. Successful bidders must also provide a valid WSIB clearance certificate and demonstrate robust cybersecurity measures, such as MFA and SOC 2 or ISO 27001 certifications.
Northumberland County

POSTED

26 days ago

DEADLINE

in 2 days
NAICS: 561421
Federal
Verizon WirelessThe Department of Commerce is forecasting a contract with Verizon Wireless to provide services for the Office of General Counsel. This requirement is categorized under NAICS code 561421 and is scheduled for posting on August 21, 2026. The primary place of performance for this engagement will be located in Washington. Administrative inquiries regarding this opportunity can be directed to Rachel J. Dellapietro, while small business concerns may coordinate with the DOC OSDBU. Further details and updates regarding this forecast are available through the Acquisition Gateway.

POSTED

2 months ago

DEADLINE

N/A
NAICS: 561421
Federal
Help Desk and User Support ServicesThe Help Desk and User Support Services subcontract, managed by the Department of Health and Human Services Office of Acquisition and Grants Management, focuses on providing essential technical assistance for MPP users. The scope of work includes 24/7 help desk operations dedicated to technical support, user account management, and comprehensive troubleshooting to ensure continuous system availability and user efficiency. This engagement is categorized under NAICS code 561421 and is designated for performance in Baltimore. The contract was posted on August 7, 2026, establishing a framework for specialized support services to maintain operational stability for the agency's user base.
Ofc Of Acquisition And Grants Management

POSTED

2 months ago

DEADLINE

N/A
NAICS: 561421
Federal
FY26 Concierge Executive ServicesThe FY26 Concierge Executive Services engagement is a forecasted requirement by the Federal Acquisition Service within the General Services Administration to provide premium white-glove virtual receptionist and concierge communication services. The primary objective is to support a designated GSA Senior Leader by acting as a seamless extension of the agency's brand. The provider will ensure that high-level professionals, VIPs, and stakeholders receive elite, accurate, and timely assistance. A critical component of this service involves the automatic routing of any unanswered calls to the designated leader's phone directly to concierge agents, who will then manage the call and provide necessary assistance to the caller. This procurement is currently listed as a forecast with a posted date of August 6, 2026. While specific solicitation numbers and set-aside details are not yet defined, the project is managed through the General Services Administration. Key points of contact for this requirement include Paul Detitta and Small Business Specialist Alexander Stutzman. The service is designed to maintain professional continuity and high-standard communication management for executive-level leadership within the agency.
Federal Acquisition Service

POSTED

2 months ago

DEADLINE

N/A
NAICS: 561421
Grant
Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks (MCHEK) program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, focuses on improving maternal and infant health outcomes. The initiative aims to prevent exposure to harmful materials before, during, and after pregnancy by providing evidence-based information and personalized counseling. This is achieved through a national expert-staffed call center that offers guidance on nutrition, medications, household products, and environmental exposures. To ensure accessibility and efficiency, the program translates complex scientific data into clear guidance for families and healthcare providers, utilizing emerging technologies such as artificial intelligence. This forecast is categorized under NAICS code 561421 and is designed to empower informed decision-making to promote healthier pregnancies and infant development.
Health Resources And Services Administration

POSTED

3 months ago

DEADLINE

N/A

General Info

Agency

Department Of Defense → FA4690 28 Cons Pkc

Contract Value

$1,680

NAICS

561421 - Telephone Answering Services

Place of Performance

Ellsworth AFB, ELLSWORTH AFB, SD, 57706, USA

Set-Aside

SBA

Awardee

LEXITEL COMMUNICATIONS, LLC

Award Issued Date

Documents

5

After+Hours+Answering+Service+PWS.doc

DOC

After+Hours+Answering+Service+PWS.doc

DOC

FA4690-08-T-0022+Solicitation.doc

DOC

FA4690-08-T-0022+Solicitation+Mod+1.doc

DOC

Wage+Determinations.doc

DOC

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

1 update
PhaseClosed
Posted

Presolicitation

Notice updated

Response deadline time changed from 11:00 PM UTC to 9:00 PM UTC on Sep 22, 2008. The notice description changed.

Type Changed

Presolicitation → Solicitation

Response Deadline

Deadline has passed

Submission Closed

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

Show more
AgencyDepartment Of Defense → FA4690 28 Cons Pkc
Contacts2 people available
OfficeELLSWORTH AFB, SD, 57706-4947, USA
Organization / AgencyDepartment Of Defense → FA4690 28 Cons Pkc
Office AddressELLSWORTH AFB, SD, 57706-4947, USA
Contacts
Nathan R EllysonContract Administrator
contact@example.gov
+1 (555) 000-0000
Chad D MillerContracting Team Lead
contact@example.gov
+1 (555) 000-0000

More opportunities from Department Of Defense → FA4690 28 Cons Pkc

Same awarding agency

NAICS: 541380
Federal
Hazardous Waste Testing and Laboratory AnalysisThis subcontract for Hazardous Waste Testing and Laboratory Analysis supports prime contractors on Air Force base projects located at Ellsworth AFB. The scope of work involves performing critical sampling and laboratory analysis on dewatered waste, specifically conducting Paint Filter Tests, Total Petroleum Hydrocarbons analysis, and Toxicity Characteristic Leaching Procedure for Benzene and Metals. All test results must be delivered to 28 CES / CEIEC. To ensure technical compliance, the contractor must utilize certified commercial laboratory equipment and sampling tools and maintain valid commercial laboratory certification. This requirement falls under NAICS code 541380 and is managed by the Department of Defense under the 28 Cons Pkc agency.
Testing Laboratories and Services

POSTED

18 days ago

DEADLINE

in 12 months
View Details
NAICS: 562111
Federal
Waste Dewatering and Landfill Disposal ServicesThis subcontract for Waste Dewatering and Landfill Disposal Services supports prime contractors on Air Force base projects located at Ellsworth AFB. The scope of work involves dewatering waste at Building 3017 using government-provided Ultra-Dewatering Bags and transporting the resulting solids to the Rapid City Regional Landfill using solid waste transport vehicles. Additionally, the contractor is responsible for depositing hazardous materials into designated government containers for Base Hazmat and providing verified landfill tickets as proof of disposal. Managed under the Department of Defense, specifically the 28 Cons Pkc agency, the project falls under NAICS code 562111. The contract is scheduled for posting on October 2, 2026, with a response deadline of October 15, 2027. All performance activities will take place within the 57706 zip code at Ellsworth AFB.
Solid Waste Collection

POSTED

18 days ago

DEADLINE

in 12 months
View Details
NAICS: 562920
Federal
Industrial Oil/Water Separator Cleaning (Bldg 3015)This subcontract involves providing specialized cleaning and maintenance services for the industrial oil/water separator located at Building 3015 on Ellsworth Air Force Base. The selected contractor will be responsible for pumping and cleaning the unit using industrial-grade equipment to remove grease and waste build-up, ensuring all work adheres to the specifications outlined in Appendix B. Managed under the Department of Defense and the FA4690 28 Cons Pkc agency, the project falls under NAICS code 562920. The performance of these services will take place in Ellsworth AFB, zip code 57706, with a response deadline set for October 15, 2027.
Materials Recovery Facilities

POSTED

18 days ago

DEADLINE

in 12 months
View Details
NAICS: 562920
Federal
Grease and Sand Trap Maintenance ServicesThis subcontract for Grease and Sand Trap Maintenance Services involves providing specialized cleaning and pumping services for prime contractors on projects at Ellsworth Air Force Base. The scope of work includes maintaining facilities such as Bandit Lanes and the Main Gate Inspection Area by utilizing vacuum trucks and high-pressure cleaning tools to remove residues from walls and clear inlet and outlet pipes to a depth of 12 inches. Additionally, the contractor is responsible for ensuring correct recharge water levels and providing the Contracting Officer's Representative with a final report of any identified defects. Managed under the Department of Defense and categorized under NAICS code 562920, the contract is centered in Ellsworth AFB, zip code 57706. The solicitation was posted on October 2, 2026, with a response deadline set for October 15, 2027.
Materials Recovery Facilities

POSTED

18 days ago

DEADLINE

in 12 months
View Details
NAICS: 562998
Federal
SOURCES SOUGHT: Grease, Sand Trap, Oil and Water Separator
Solicitation # A070167
Ellsworth Air Force Base in South Dakota is conducting a sources sought announcement to identify qualified vendors for the cleaning, maintenance, and pumping of grease traps, sand traps, and oil water separators. The government intends to establish a five year ordering period blanket purchase agreement, though the final acquisition strategy may change based on market research. This is not a solicitation, and no awards will be made from this notice; interested firms must submit a capabilities package by October 15, 2025, detailing their experience, business size, and intent to bid. The scope of work requires the contractor to provide all labor, equipment, and transportation to remove and dispose of liquids, oil, grease, and solid waste across various base locations, including Building 3015 and the base dewatering facility. Key requirements include using government provided Ultra-Dewatering Bags, adhering to EPA SW-846 and RCRA standards for waste sampling, and disposing of non-hazardous waste at the Rapid City Regional Landfill. Contractors must comply with OSHA standards for confined space entry and hazardous substance handling. Performance involves varying service frequencies from monthly to annually, with a mandatory six hour response time for emergency calls. Payment will be processed via Government Purchase Card or Wide Area Work Flow upon submission of monthly invoices and landfill weight tickets.
All Other Miscellaneous Waste Management Services

POSTED

18 days ago

DEADLINE

in 12 months
View Details

Find Active Opportunities Like This

Get AI-powered intelligence on the opportunities still open

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS