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After-Hours Technical Support Services

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The City of Austin is seeking subcontractor services to provide 24/7 technical support for the troubleshooting and maintenance of its wireless telemetry system during non-business hours. This contract focuses exclusively on after-hours operations, ensuring continuous system functionality and rapid response to any technical issues that arise outside standard work hours. The work involves monitoring, diagnosing, and resolving faults within the telemetry infrastructure to maintain uninterrupted data transmission and operational reliability. The solicitation is classified under NAICS code 541512, indicating it falls within the category of computer systems design and related services. It is structured as a subcontract and does not carry a set-aside designation. The services are to be performed in support of the City of Austin’s operations in Texas, though the exact geographic location of performance is not specified. The contract was posted on July 2, 2026, and further details can be accessed through the city’s official finance portal.

General Info

24/7 technical support for Austin’s wireless telemetry system during non-business hours.

Agency

Texas → City of AustinView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of IFQ 2200 JSL1029.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

SignalFire Wireless Telemetry Products

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Timeline

PostedJul 2

subcontract

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Organization & Contact Information

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AgencyTexas → City of Austin

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → City of Austin

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provision of 24/7 technical support for troubleshooting and maintaining the wireless telemetry system during after-hours periods.

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