AI Transcript Document Review Tool

The contract involves the procurement of an AI-powered Transcript Document Review Tool by the State University of New York, Empire State University, aimed at streamlining and enhancing the transfer credit evaluation process for transfer students. The software is expected to facilitate efficient transcript reviews by providing critical data and leveraging AI capabilities such as OCR, data extraction, course equivalency suggestions, and customizable workflows, all while maintaining strict security standards aligned with FERPA and SUNY policies. The project encompasses multiple phases, including initiation, requirements analysis, system design, development, testing, deployment, training, and post-implementation support, with detailed deliverables outlined to ensure comprehensive project management and successful implementation by January 2027. Bidders are required to demonstrate their capability to deliver a system that integrates seamlessly with existing infrastructure, adheres to accessibility and security standards, and offers robust features like searchable databases, communication tools, and reporting functionalities. The contract is set for a three-year term with two optional one-year renewals, covering all New York State counties, with a focus on virtual work from Saratoga Springs, NY. The procurement emphasizes diversity and subcontracting goals, including 15% for minority-owned and women-owned businesses, and 6% for service-disabled veteran-owned enterprises. The process includes detailed responses to technical and cost proposals, with specific deadlines and contact points provided to facilitate vendor engagement.