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This Solicitation opportunity from Government of Canada was posted on July 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Analysis of the Correctional Service of Canada (CSC) Workers’ Compensation Board (WCB) Claims, Costs, and recommendation for Reduction Options

Closed
21120-27-5373481/BInternational

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This solicitation, numbered 21120-27-5373481/B, is a re-tender issued by the Correctional Service of Canada to engage a contractor for a comprehensive analysis of Worker’s Compensation Board (WCB) claims, associated costs, and actionable strategies for cost reduction while ensuring legal compliance and employee well-being. The requirement stems from the high-risk operational environment of federal correctional facilities, which have seen rising rates of psychological injuries, including PTSD, and extended employee absences across multiple provinces and territories. The contractor will conduct an evidence-based review of WCB claim drivers, benchmark against comparable federal and large public sector employers, analyze cross-jurisdictional policies, and deliver a suite of seven detailed deliverables—ranging from a project plan and current state diagnostics to a final integrated report and knowledge transfer—over a one-year contract term beginning on the award date. All work must be performed remotely using a government-provided laptop, with meetings held via Microsoft Teams or in person at CSC’s National Headquarters in Ottawa, Ontario. The contract is subject to strict security protocols requiring the contractor to maintain a valid Designated Organization Screening and ensure all personnel hold a Reliability Status clearance, with no PROTECTED information permitted to leave designated sites. The contractor must also comply with Anti-Forced Labour Requirements and maintain insurance coverage as specified in Annex E, submitting a Canadian-licensed Certificate of Insurance within ten days of award. Bids must be submitted electronically by 14:00 EST on 2 July 2026 in three separate PDF volumes: technical, financial, and certifications, with pricing exclusive to the financial section. Evaluation is based on a weighted scoring system where technical merit accounts for 60% and pricing for 40%, with mandatory pass/fail criteria including a minimum technical score of 30 points and full compliance with financial submission rules. The contract is open only to Canadian suppliers and suppliers from countries covered by specific free trade agreements, including CFTA, CETA, CPTPP, and others, and is not subject to Indigenous set-asides or comprehensive land claim agreements. Payment will be made in milestone installments tied to deliverable completion, with all applicable taxes paid by the Government of Canada and invoiced separately, using either MasterCard Acquisition Card or direct deposit. The contracting authority is Nassima Aliouat, and bidders may request a debriefing within 15 working days of notification of results. Continuous compliance with all certifications and contractual obligations is

General Info

CSC seeks contractor to analyze WCB claims, reduce costs, address psychological injuries, ensure compliance.

Agency

Government of Canada → Correctional Service of CanadaView Agency

NAICS

541612 - Human Resources Consulting ServicesView NAICS

Place of Performance

*Canada, CAN

Set-Aside

NONE

Documents

(4)

Solicitation Amendment 001 for CSC WCB Claims Analysis RFP 21120-27-5373481/B

PDFamendment

RFP 21120-27-5373481/B Analyse des demandes d'indemnisation - SCC

PDFrfp

Solicitation Amendment 002 for CSC WCB Claims Analysis RFP 21120-27-5373481/B

PDFamendment

RFP 21120-27-5373481/B Analysis of CSC WCB Claims

PDFrfp

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Correctional Service of Canada
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Correctional Service of Canada
View Agency Profile
Office AddressN/A
Contacts
Nassima AliouatPoint of Contact

Full Description

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IMPORTANT NOTICE: This bid solicitation is a re-tender of the requirement described in bid solicitation number 21120-26-5373481 dated 29 April 2026, with a bid closing date of 14 May 2026, at 14:00 EST; this document replaces the previous version entirely. This requirement is for: The Correctional Service of Canada, National Capital Region Trade agreement: Canadian Free Trade Agreement (CFTA), World Trade Organisation-Agreement on Government Procurement (WTO-AGP), Canada Ukraine Free-Trade Agreement (CUFTA), Canada Korea Trade Agreement (CKTA), Canada free trade agreements with Chile/Colombia/Honduras/Panama, Canada-Peru Free Trade Agreement, Canada-European Union Comprehensive Economic and Trade Agreement (CETA) and Canada-United Kingdom Trade Continuity Agreement (Canada-UK TCA), Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP). Policy on Reciprocal Procurement: This solicitation is open only to Canadian suppliers and to Suppliers of an applicable trading partner). Competitive Procurement Strategy: Compliant bid with the highest combined score of technical merit and price, compliant bid with the highest technical score Set-aside under the Procurement Strategy for Indigenous Business: This procurement is not subject to any set-asides for Indigenous Suppliers. Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement. Security Requirements: This contract includes security requirements. Nature of Requirements: The following is a summary of the statement of work for this requirement. The Correctional Service Canada (CSC) has a requirement for a contractor to provide a comprehensive analysis of it’s Worker’s Compensation Board (WCB) claims, costs and recommendations for reduction options. Background The Correctional Service Canada (CSC) operates federal correctional institutions and community offices across Canada, where employees are exposed to a diverse range of occupational hazards. These risks stem from direct interaction with incarcerated individuals, complex security operations, administrative responsibilities, and institutional health and safety challenges. This high risk, complex environment operates in CSC facilities across multiple provinces and territories, and has resulted in increasing psychological injury claims, Post Traumatic Stress Disorder (PTSD) risks, and long duration absences for employees at CSC. The resulting insurable claims are subject to various Workers’ Compensation Board (WCB) regimes. Objective To provide CSC with a comprehensive, evidence based assessment of WCB claim drivers, costs, operational practices related to WCB claims, and governance, with actionable recommendations to reduce WCB costs while maintaining legal compliance and supporting employee health and recovery. The work must include benchmarking with comparable federal departments and large public sector employers, analysis of cross jurisdictional WCB policies, options for prevention and case management, resourcing models, operational approaches, and psychological injury management practices Any conditions for participation of suppliers not specified in solicitation documentation: none. Estimated quantity of commodity: see solicitation document statement of work and basis of payment. Duration of Contract and Time Frame for Delivery: Period of the Contract: The Work is to be performed from date of Contract award to one (1) year later inclusive File Number: 21120-27- 5373481/B Contracting Authority: Nassima Aliouat Telephone number: 343-540-8957 E-mail: Nassima.aliouat@csc-scc.gc.ca NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from the Canada buys / tender opportunities website. The Crown reserves the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada (English or French). After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person. Procurement Assistance Canada (PAC) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE. Topics include: ? Understand the federal procurement process; ? Learn about searching for opportunities; ? Find out how to bid on opportunities; ? Discover how to prepare to sell to the government. The full schedule of seminars can be found on the Procurement Assistance Canada website, under find an event (Procurement Assistance Canada: Find an event - Canada.ca).

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