Annual Contract for Subscription for KnowBe4 Training

Tarrant County's Information Technology department is seeking bids for an annual subscription to KnowBe4 Training, with the contract set to run from April 4, 2025, through April 3, 2026. The contract will be awarded for a duration of twelve months, during which the pricing must remain fixed. The procurement process emphasizes compliance with specific terms and conditions, including security and confidentiality requirements related to cloud-based solutions, background checks for vendor personnel, breach notification protocols, and data residency within the United States. The county's legal framework also incorporates general terms covering invoicing, payment, bid responsiveness, and audit rights, ensuring transparency and accountability. Additionally, the county promotes inclusion of Historically Underutilized Businesses (HUBs) in its procurement activities, setting a goal of 20% participation to foster equitable opportunities. The solicitation is managed through a structured process with clear deadlines for responses, questions, and proposal submissions, and is accessible via the county’s designated procurement portal. The contract's scope aligns with the county’s broader procurement policies, which prioritize security, compliance, and vendor accountability. The project underscores Tarrant County’s commitment to leveraging technology solutions that enhance cybersecurity awareness while adhering to legal and procedural standards designed to promote fair competition and inclusion of diverse business entities. The comprehensive approach ensures that the county secures a reliable, secure, and cost-effective training subscription that supports its operational and security objectives.