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Application Maintenance and Support (Managed Services)

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Documents

This scope was carved out of ocds-h6vhtk-078f73.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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ID 6723703 - DOF - EDD - NICS Identity Assurance (NIDA) Solution

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Organization & Contact Information

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AgencyCPD - Supplies and Services Division
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing support and maintenance of the NIDA application for prime contractors on Department of Finance (Northern Ireland) projects. Executes service transition, day-to-day application support, bug fixes, and system maintenance within the NIDA environment. Requires Cyber Essentials Plus and ISO/IEC 27001:2022 certifications. Delivers a maintained, operational application and SLA compliance reports.

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More opportunities from CPD - Supplies and Services Division

Same awarding agency

NAICS: 541512
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ID 6723703 - DOF - EDD - NICS Identity Assurance (NIDA) Solution
Solicitation # ocds-h6vhtk-078f73
The Department of Finance (DoF), through the CPD Supplies and Services Division, is seeking a provider for the support, maintenance, and development of the NICS Identity Assurance (NIDA) application and associated Digital Identity Verification services. The contract is estimated to be valued between 5.5 million GBP excluding VAT and 6.6 million GBP including VAT. The engagement begins with a service transition and implementation period of up to three months, followed by an initial three-year term starting January 4, 2027. There are two optional one-year extensions available, potentially extending the performance period to March 31, 2032. A key operational requirement includes the onboarding of up to three new services to NIDA annually, with monthly account volumes ranging from 50 to 1,000. Award decisions are based on a weighted evaluation of price (30%) and quality (70%), with quality factors covering digital verification, continuous evolution, key personnel, social value, service management, and transition. To be eligible for award, tenderers must hold valid Cyber Essentials Plus and ISO/IEC27001:2022 certifications, or their equivalents. The contract is based in Northern Ireland, and all submissions must be made electronically via the eTendersNI portal by the November 20, 2026, deadline.
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