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Application Support and Maintenance (ASM) Provider

Open
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Documents

This scope was carved out of DIG0911.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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Digital development partner and content management system platform implementation

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Organization & Contact Information

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AgencyThe United Kingdom Sports Council
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides technical support and continuous improvement for a website and CMS for prime contractors on UK Sport digital projects. Performs incident resolution per SLAs, proactive monitoring of security and performance, and manages platform updates and release changes. Uses ITSM ticketing systems. Delivers monthly performance reports and a maintained operational website.

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Same NAICS industry code

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NAICS: 541512
New
International
Digital development partner and content management system platform implementation
Solicitation # DIG0911
The United Kingdom Sports Council is seeking a digital development partner to design, build, migrate, and launch a new website powered by a headless Software as a Service (SaaS) content management system. The project aims to replace the existing Sitecore structure with a user-centered, secure, and accessible digital experience, with a target go-live date of September 1, 2027. The contract spans four years, with the first year focusing on implementation and the subsequent three years dedicated to ongoing support and continuous improvement. The total budgeted value for the four-year term is up to 310,000 GBP, including VAT, which covers the initial build, CMS licensing, and annual support retainers. The successful supplier must adhere to strict technical and security standards, including the UK Government Secure by Design framework, WCAG 2.2 Level AA accessibility, and ISO/IEC 27001:2022 and Cyber Essentials Plus certifications. All data must be stored and handled within the United Kingdom, with encryption required both at rest and in transit. Award evaluation is based on a 100% weighting, distributed between quality of services (40%), pricing (20%), and relevant experience and track record (20%), with additional requirements for environmental sustainability and equality, diversity, and inclusion compliance. Proposals must be submitted by December 11, 2026.
Computer Systems Design Services

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