Arizona State Veteran Home - Flagstaff Facility Management

The Arizona Department of Veterans' Services has issued a Request for Information (RFI) to assess the availability of qualified contractors capable of managing the Arizona State Veteran’s Home in Flagstaff. The primary goal is to determine whether contracting out management services is feasible and to gather detailed insights into potential contractors' experience, particularly in managing state veteran homes, navigating Veterans Administration surveys, and preparing facilities for VA recognition. The RFI emphasizes the importance of expertise in staffing contingency plans that meet CMS standards, familiarity with rural operational challenges, and knowledge of concurrent billing practices. It also seeks information on contractors’ understanding of local markets, their training and change management strategies, and their ability to oversee subcontractors effectively. The solicitation, posted on November 18, 2025, with responses due by November 26, 2025, is a non-binding inquiry aimed at collecting comprehensive data to inform future contracting decisions. The contract size is estimated to range between five and fifteen million dollars, indicating a substantial scope of management services. The Arizona Department of Veterans’ Services, operating under the Arizona state government, is seeking insights that will help determine the practicality of outsourcing facility management, ensuring that any potential contractor possesses the necessary experience, resources, and local knowledge to support the operational and regulatory needs of the veteran home in Flagstaff. The information gathered will guide subsequent procurement processes and contract development.