Artificial Intelligence Agent Testing and Evaluation Platform

The Teacher Retirement System of Texas (TRS) has issued Request for Proposal TRS000683 to procure an enterprise-grade Artificial Intelligence Agent Testing and Evaluation Platform. The selected contractor will provide a SaaS-based solution designed to support the systematic testing, evaluation, and continuous improvement of AI-driven agents, including conversational chatbots, virtual assistants, and agentic AI. The platform must support various architectures such as multi-agent, tool-calling, and human-in-the-loop workflows, with a focus on detecting hallucinations, policy inconsistencies, and response errors. Key deliverables include the platform subscription, initial configuration, system integrations with sources like SharePoint, and comprehensive training and support services. The procurement process is managed through the PAVES portal, with an amended response deadline of November 16, 2026. TRS will award the contract based on the best overall value, considering qualifications, experience, pricing, and acceptance of contract terms. The contract is governed by TRS General Terms and Conditions and requires compliance with Texas state laws, including cybersecurity training under the Texas Government Code and HIPAA compliance via a Business Associate Agreement. Payment is processed through PAVES within thirty days of receipt of an undisputed invoice. The contract is subject to the availability of state funds and requires the contractor to maintain records for seven years following expiration.