Managed Services – College and Career Advising

The Texas Higher Education Coordinating Board (THECB) is seeking one or more long-term technology partners under solicitation 781-6-CB-20 to provide comprehensive Managed Services for its College and Career Advising technology portfolio. This engagement focuses on the operation, maintenance, enhancement, and modernization of a diverse ecosystem including ApplyTexas, My Texas Future, ADVi, Direct Admissions, Salesforce-based applications, Azure-hosted applications, and various enterprise integrations and databases. The selected vendor will be responsible for application operations, engineering execution, and proactive modernization to reduce technical debt and improve cybersecurity. Services must be delivered using Agile methodologies and DevSecOps principles, with a strong emphasis on accessibility compliance and a secure-by-design approach. The contract follows a fixed-fee pricing model based on dedicated delivery capacity through recurring Sprint Cycles, divided between a Design, Development, and Implementation team and a Support and Maintenance Services team. The initial term runs from execution through August 31, 2027, with options for four one-year renewals and a possible twelve-month extension for service continuity. Key requirements include TX-RAMP compliance for cloud services, mandatory criminal background checks for all personnel, and adherence to VetHUB subcontracting plans. Proposals are evaluated based on the respondent's technical approach, experience with public sector organizations, personnel certifications, and overall pricing value. All submissions must be filed electronically via the THECB Vendor Client Gateway by October 22, 2026.