This Solicitation opportunity from California was posted on April 22, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
ARTIFICIAL INTELLIGENCE (AI) POWERED SCHEDULING SOLUTION FOR DEPARTMENT OF PUBLIC SOCIAL SERVICES (DPSS)
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The County of Riverside Purchasing and Fleet Department, representing the Department of Public Social Services (DPSS), is soliciting proposals from qualified vendors to deliver an AI-powered scheduling solution aimed at improving operational efficiency within DPSS service areas. This solution is designed to modernize appointment scheduling and rescheduling processes for the Adult Services Division, including the In-Home Supportive Services Public Authority, and Children and Family Services. The system will automate scheduling tasks to reduce administrative burdens, enhance timeliness, and ensure consistent, reliable service delivery to clients. Key features include proactive scheduling, automated reminders, text-based communication with worker information and rescheduling capabilities, zip code-based routing, geo-tracking, and app-based check-ins to optimize travel, support worker safety, and strengthen oversight. The solution must provide flexibility to accommodate the specialized needs of different DPSS divisions, ensuring the platform remains user-friendly, secure, scalable, and suitable for long-term use across all units, including Finance and Administrative Services. The initiative aims to improve engagement, reduce missed visits, and enable staff to dedicate more time to direct service delivery. The solicitation was posted on April 22, 2026, with responses due by June 25, 2026. The primary contact for this procurement is Monica Mathis from the County of Riverside.
General Info
Place of Performance
CA, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from California → County of Riverside
Same awarding agency
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