This Combined Synopsis/Solicitation opportunity from Department Of Homeland Security was posted on August 24, 2018. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Audio Visual Service Agreement

Awarded

R2AV82418Federal

Submission Closed08/27/2018, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811211

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AI Contract Overview

FEMA Region II requires a one year Audio Visual Service Agreement for equipment located on the 52nd and 53rd floors of One World Trade Center in Manhattan, New York. The contract covers seventeen specific units, including large video conferencing systems and various presentation displays. Key deliverables include two preventative maintenance visits per year, six standard service calls, and comprehensive on-call support with 24/7 phone and email access to technology specialists and a guaranteed 24 hour response time. The agreement specifically mandates extended coverage for Cisco SX80 and MS300 video conferencing systems through the Cisco Coded maintenance program, including all necessary manufacturer parts and labor for repairs. The selected vendor must provide onsite technicians for unresolved remote issues and emergency services for nights and weekends. Additionally, bidders must submit a Certificate of Insurance and personnel background information for approval by Durst Management Company and FEMA prior to the contract award.

General Info

Agency

Department Of Homeland Security → Region 2: Emergency Preparedness An

Contract Value

$56,470

NAICS

811211 - Consumer Electronics Repair and Maintenance

Place of Performance

Department of Homeland Security / FEMA One World Trade Center 52nd & 53rd Floors, Manhattan, NY, 10007, USA

Set-Aside

NONE

Awardee

TECHNICAL OPERATIONS INC.

Award Issued Date

09/26/2018, 12:00:00 AM UTC

Documents

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Timeline

PhaseAwarded

PostedAug 24

Combined Synopsis

AwardedSep 26

Contract was awarded

Submission Closed

08/27/2018, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Homeland Security → Region 2: Emergency Preparedness An

Contacts1 person available

OfficeNEW YORK, NY, 10278, USA

Organization / AgencyDepartment Of Homeland Security → Region 2: Emergency Preparedness An

Office AddressNEW YORK, NY, 10278, USA

Contacts

Lindsay GoldsmithContracting Officer

contact@example.gov

Full Description

Statement of Work Description/Specification: FEMA Region II has a requirement for an Audio Visual (AV) Service Agreement for the equipment located on the 52nd and 53rd floors at One World Trade Center. One year service agreement for Audio Visual (AV) equipment with two preventative maintenance visit , priority status for service and support, phone and email access to Technology Specialist 24/7, Guaranteed 24 hour response times, (6) six standard service calls per year, extended coverage for video conferencing systems, and manufacturer parts and labor for repair of failed devices. Purpose: 1. Provide one (1) year of "On Call" support for all machines outline below. 2. Provide (2) twice in a year assessment of the status of the AV equipment, identify preventative measure and offer solutions to current issues. 3. Provide onsite Service Techs for issues that cannot be resolved remotely. 4. Provide emergency services for night and weekend hours. 5. Replace /Reprogram parts as required to keep all machines functioning at peak performance. 6. Provide extended coverage for FEMA's SX80's Video Conferencing Systems through the Cisco's Coded maintenance program. 7. Provide extended coverage for FEMA's MS300's Video Conferencing Systems through the Cisco's Coded maintenance program. Equipment: 1.Floor 52- Room 08 Single Display Large VC 2.Floor 52- Room 17 Single Display Large VC 3.Floor 53- Room 11 Single Display Large VC 4.Floor 53- Room 21 Single Display Large VC 5.Floor 53- Room 41 Dual Display Large VC 6.Floor 53- Room 41 Multipurpose 7.Floor 52- Room 03 Presentation (typical 75") 8.Floor 53- Room 03 Presentation (typical 75") 9.Floor 52- Room 06 Presentation (typical 55") 10.Floor 52- Room 13 Presentation (typical 55") 11.Floor 52- Room 27 Presentation (typical 55") 12.Floor 52- Room 35 Presentation (typical 55") 13.Floor 52- Room 36 Presentation (typical 55") 14.Floor 53- Room 06 Presentation (typical 55") 15.Floor 53- Room 13 Presentation (typical 55") 16.Floor 53- Room 27 Presentation (typical 55") 17.Floor 53- Room 34 Presentation (typical 55") Additional Submittals: 1. Certificate of Insurance (COI) - All bidders shall submit a COI with their quote. Selected vendor is required to be cleared through Durst Management Company for Insurance and Security purposes prior to award. 2. Personnel Background Information - Personnel providing service shall be approved by Durst Management Company and/or FEMA prior to award.