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Authorized IBM Storage Support & Maintenance Provider

Open
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract, issued by Battelle Energy Alliance for the Department of Energy, seeks an authorized vendor to provide warranty renewal, maintenance, and software support for IBM Elastic Storage System and IBM Storage Scale System. The scope of work includes the management of Advanced Support, media retention services, and on-site repair with a next business day 9x5 response time for prime contractors working on Idaho National Laboratory projects. To be eligible, the provider must maintain authorized vendor status with IBM to ensure the legitimate procurement of services and the delivery of active support agreements and service entitlement documentation. The opportunity is categorized under NAICS code 423430, with performance taking place in zip code 83415.

General Info

Authorized IBM vendor to provide storage system maintenance and support for Idaho National Laboratory.

NAICS

423430 - Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

Place of Performance

ID, 83415, USA

Set-Aside

NONE

Documents

This scope was carved out of INL-27-004.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IBM ESS Renewal for Idaho National Laboratory

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Organization & Contact Information

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AgencyDepartment Of Energy → Battelle Energy Alliance–doe Cntr
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides authorized renewal of warranty, maintenance, and software support for IBM Elastic Storage System (ESS) and IBM Storage Scale System for prime contractors on Idaho National Laboratory projects. Manages Advanced Support, On-Site Repair (Next Business Day 9x5), and media retention services. Requires IBM-authorized vendor status to procure services through IBM. Delivers active support agreements and documentation of service entitlements.

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