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This Subcontract opportunity from California was posted on June 3, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Automated Case Assignment and Workflow Engine

Closed
State & Local

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The California Department of Social Services is seeking a subcontractor for the Automated Case Assignment and Workflow Engine project. The primary objective of this contract is to configure a rules-based workflow engine designed to automate the assignment of cases to analysts. This system will optimize distribution by evaluating specific criteria, including case type, current analyst workload, and individual expertise. This opportunity was posted on June 3, 2025, with a response deadline of August 15, 2025. The project falls under NAICS code 541511, which pertains to custom computer programming services. Interested parties can find further details through the Cal eProcure portal.

General Info

Documents

This scope was carved out of RFI 24-3101.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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Care Provider Management System (CPMS)

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia Department of Social Services
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Configure a rules-based workflow engine to automate case assignment to analysts based on case type, workload, and expertise.

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Miguel
Hillary
Keith Deutsch
Christine

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