Benefits Program Administration Services

The contract encompasses the end-to-end administration of Health Care Flexible Spending Accounts, Dependent Care Flexible Spending Accounts, and Commuter Benefits programs for the City of Detroit. This includes managing participant enrollment, verifying eligibility, processing claims accurately and efficiently, and providing ongoing support to participants throughout the lifecycle of each benefit program. The scope requires a comprehensive understanding of federal and local regulations governing these employee benefits and demands robust systems for data security, timely service delivery, and clear communication with plan participants. This is a subcontract opportunity posted by the City of Detroit under NAICS code 541611, with a response deadline of July 22, 2026. The work is intended to be performed in support of the agency’s internal benefits structure in Michigan, though specific performance location details are not provided. The solicitation is open to qualified vendors capable of delivering scalable, compliant, and participant-focused administrative services, with no set-aside designation specified. Interested parties must submit their proposals through the designated online portal before the deadline to be considered for award.