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BI Technical Support and Maintenance Provider

Active

State & Local

Response Deadline12/09/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The BI Technical Support and Maintenance Provider subcontract focuses on delivering continuous technical assistance and system maintenance for prime contractors involved in 1GPA cooperative purchasing projects. The scope of work includes managing support channels, adhering to standard operating hours, and utilizing remote monitoring tools and help desk ticketing systems to execute escalation procedures. A primary requirement of the contract is strict adherence to Member-specific Service Level Agreements to ensure consistent system availability. Managed by the Arizona Procurement agency under NAICS code 541519, the contract requires the delivery of resolved support tickets and detailed maintenance reports. Interested parties must submit their responses by the deadline of December 9, 2026. This engagement is designed to maintain operational stability and provide reliable technical oversight for the associated cooperative purchasing initiatives.

General Info

BI technical support and maintenance subcontract for 1GPA projects, due December 9, 2026.

Agency

Arizona → Procurement

NAICS

541519 - Other Computer Related Services

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

This scope was carved out of 27-12P.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Business Intelligence and Data Analytic Solutions

AI Contract Breakdown

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Timeline

PostedOct 13

subcontract

Response DeadlineDec 9

Submission deadline

Response Deadline

12/09/2026, 08:00:00 PM UTCin about 2 months

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Organization & Contact Information

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AgencyArizona → Procurement

ContactsNo contacts available

OfficeN/A

Organization / AgencyArizona → Procurement

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides ongoing technical support and maintenance for prime contractors on 1GPA cooperative purchasing projects. Manages support methods, maintains standard support hours, and executes escalation procedures using help desk ticketing systems and remote monitoring tools. Adheres to Member-specific Service Level Agreements (SLAs). Delivers ongoing system availability, resolved support tickets, and maintenance reports.

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