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BTFA CRM Licenses

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Department of the Interior's Bureau of Trust Funds Administration is seeking to procure a variety of software licenses and cloud services to support its CRM infrastructure. The requirement includes 200 Salesforce Public Sector foundation, Advanced, and Unlimited Edition licenses under Gov Cloud Plus, as well as MuleSoft Anypoint Platform Base Licensing in the Platinum Edition for Gov Cloud. Additionally, the agency requires 200 AvePoint Cloud Backup for Salesforce Enterprise licenses for Gov Cloud. The contract also encompasses pay-as-you-go pricing for AWS Amazon Connect usage, covering inbound and outbound voice services, Contact Lens, call recordings, and supporting services such as Lambda, DynamoDB, and S3 storage. A critical condition of the agreement is that all procured licenses must be issued directly to the Bureau of Trust Funds Administration rather than the contractor.

General Info

DOI seeks Salesforce, MuleSoft, AvePoint licenses and AWS Connect services for CRM infrastructure.

Agency

Department of the Interior

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

NM, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Organization & Contact Information

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AgencyDepartment of the Interior
Contacts2 people available
OfficeN/A
Organization / Agency
Department of the Interior
Office AddressN/A
Contacts
Myrna Jamison
contact@example.gov
Nikolai Matoka
contact@example.gov

Full Description

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UII Code: 010-000002634 Indian Affairs (IA) Bureau of Trust Funds Administration (BTFA) requires the following: (Note: Any licenses procured shall be "licensed" to BTFA and not the Contractor.) Salesforce - 200 Salesforce Public Section foundation, Advanced, Unlimited Edition (Gov Cloud Plus) licenses. MuleSoft Anypoint Platform Base Licensing - Platiunum Edition (Gov Cloud) - 2 Prod vCore, 4 Pre-PRod vCore, 2 VPC AWS Amazon Connect Usage - pay-as-you-go pricing for actual AWS Amazon Connect usage, based on the actual minutes, storage, and feature services used. The current Amazon Connect configuration includes inbound and outbound voice (toll-free phone numbers (TFN) and direct inward dial (DID)), Contact Lens, call recordings (inbound and outbound), Lambda, DynamoBD for post-call survey management, and S3 storage for call recordings. AvePoint Cloud Backup for Salesforce Licensing - 200 AvePoint Cloud Backup for Salesforce – Enterprise – (Gov Cloud)

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