Budgeting Software

The City of Norfolk’s Department of Budget and Strategic Planning is soliciting proposals for a comprehensive, cloud-based budgeting software solution designed to streamline and automate the City's budget lifecycle. This software must integrate multiple budget components—including long-term forecasting, capital improvement plans, operating budget formulation, performance measurement, and reporting—into a user-friendly SaaS platform accessible via web-browser by up to 250 concurrent users. The system is expected to replace the current fragmented toolset, automate manual processes such as retirement cost and pay increase projections, and provide public-facing budget transparency features such as downloadable budget books. Key deliverables include the successful migration of over 20 years of legacy data with 99.9% accuracy, development and execution of a detailed implementation plan and training program, ongoing technical support, a service level agreement guaranteeing 99.5% system uptime (excluding maintenance), and compliance with specified IT standards and data interoperability requirements. Evaluation of proposals will be based on a best-value trade-off approach, weighing system capabilities most heavily, followed by offeror experience, approach, project implementation strategy, project team qualifications, ongoing maintenance and support, and pricing. The contract requires dedicated key personnel including a Project Manager and Training Manager with strict continuity provisions and requires the submission of detailed resumes. Security and compliance provisions mandate continuous cybersecurity monitoring and reporting, a robust disaster recovery plan, and secure data destruction protocols upon contract conclusion. The City enforces strict ethical standards, anti-collusion clauses, and compliance with federal immigration and debarment laws. Acceptance of the software depends on successful, uninterrupted performance over a 60-day operational period post-launch, including completion of all training and deliverables. The contract term anticipates initial system implementation followed by five years of maintenance with an optional five-year extension. All proposals must be submitted electronically by January 5, 2026, through the City’s procurement portal, and must include detailed technical, management, and pricing information structured according to the solicitation guidelines.