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IT Support & Help Desk Services for Clinical Users

Active

State & Local

Response Deadline08/31/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The University of Mississippi Medical Center is seeking a subcontractor to provide Tier 1 and Tier 2 technical support for clinical and administrative users of the QGenda platform. The scope of work includes delivering essential help desk services such as troubleshooting, login assistance, mobile access support, and user training to ensure efficient platform utilization. This opportunity is categorized under NAICS code 541512. Interested parties must submit their responses by the deadline of August 31, 2026.

General Info

UMMC seeks a subcontractor for QGenda Tier 1 and 2 technical support services.

Agency

Mississippi → UNIV of MS MEDICAL CENTERView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 9275-27-R-RFIN-00007.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

QGenda is a centralized scheduling platform that allows physicians and residents mobile access to call, work and rotation schedules and immediately alerts parties impacted by scheduling changes. QGenda helps manage physician and resident call schedules, t

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Timeline

PostedAug 17

subcontract

Response DeadlineAug 31

Submission deadline

Response Deadline

08/31/2026, 06:00:00 PM UTCin 14 days

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Organization & Contact Information

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AgencyMississippi → UNIV of MS MEDICAL CENTER

ContactsNo contacts available

OfficeN/A

Organization / Agency

Mississippi → UNIV of MS MEDICAL CENTER

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support for clinical and administrative users of the QGenda platform, including troubleshooting, login assistance, mobile access, and training.

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QGenda is a centralized scheduling platform that allows physicians and residents mobile access to call, work and rotation schedules and immediately alerts parties impacted by scheduling changes. QGenda helps manage physician and resident call schedules, t

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