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This Sources Sought opportunity from Department Of Education was posted on October 16, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Business Process Operations (BPO) Customer Contact Center Services

Closed
BPO_RFI_9242025Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 522320
New
SLED
ACH and Electronic Payment ProcessorThis subcontract opportunity with Wake Technical Community College involves the technical execution of high-volume disbursements for prime contractors. The selected processor will be responsible for managing ACH debits and credits, secure direct deposits for payroll and vendors, wire transfers, and credit card settlements. To ensure operational security and legality, the provider must maintain NACHA compliance and utilize secure payment gateways to deliver timely payment cycles. The project is categorized under NAICS code 522320 and was posted on October 20, 2026. Interested parties must submit their responses by the deadline of November 4, 2026. This engagement focuses on maintaining the financial integrity and efficiency of banking projects associated with the college in North Carolina.
Wake Technical Community College

POSTED

2 days ago

DEADLINE

in 14 days
NAICS: 522320
New
SLED
FSA Debit Card Services ProviderThe FSA Debit Card Services Provider subcontract involves the supply and management of debit cards for FSA participants working under prime contractors on Harnett County Board of Education projects. The selected provider is responsible for the issuance and replacement of cards, as well as the substantiation of expenses and the management of card fees. A critical component of the role is ensuring all transaction monitoring remains compliant with IRS regulations. To qualify for this engagement, the provider must hold the necessary financial services licensing and maintain PCI compliance to ensure rigorous payment security. The primary deliverables include the provision of functional debit cards and the delivery of detailed transaction reports. This opportunity is categorized under NAICS code 522320, with a response deadline set for November 13, 2026.
Harnett County Board of Education

POSTED

2 days ago

DEADLINE

in 23 days
NAICS: 522320
New
SLED
Walmart™ Gift Card SupplierThis subcontract agreement establishes the procurement of 140 physical, non-digital Walmart gift cards to be used for prime contractors on Virginia Community College Shared Services Center projects. Each gift card must be pre-loaded with 25 dollars and fully activated, with all associated activation fees paid by the supplier prior to delivery. To ensure product requirements are met, the supplier is required to provide descriptive literature or catalog cuts for verification. The final deliverables consist of the 140 activated gift cards delivered directly to Rappahannock Community College in Kilmarnock. This procurement falls under NAICS code 522320 and is managed under the Instruction and Student Development agency for the state of Virginia.
A278-Instruction and Student Dev

POSTED

2 days ago

DEADLINE

in 5 days
NAICS: 522320
New
SLED
Gas Gift Card SupplierThis subcontract agreement establishes the procurement of 285 non-digital, pre-loaded, and activated gas gift cards to support prime contractors working on Virginia Community College Shared Services Center projects. Each card must be loaded with 25 dollars, and the supplier is responsible for ensuring all activation fees are paid in full prior to delivery. To verify that product requirements are met, the supplier must provide descriptive literature or catalog cuts. The final deliverables consist of the 285 physical activated cards delivered to Rappahannock Community College in Kilmarnock. This procurement falls under NAICS code 522320 and is associated with the Virginia agency for Instruction and Student Development.
A278-Instruction and Student Dev

POSTED

2 days ago

DEADLINE

in 5 days
NAICS: 522320
New
SLED
Outcomes-Based Loan (OBL) ServicerThe Outcomes-Based Loan Servicer subcontract, managed through Connecticut DAS Procurement, provides essential financial infrastructure and operational support for prime contractors working on Connecticut Office of Workforce Strategy projects. The scope of work centers on the comprehensive management of loan portfolios, including loan origination, income verification, and the execution of a five-year repayment collection strategy. To ensure portfolio health, the servicer is responsible for active repayment monitoring and implementing default aversion activities. Operational efficiency is maintained through the use of a Loan Management System to track key performance indicators and the provision of secure portals for borrower interactions. Given the nature of the financial data involved, the contract mandates strict adherence to PII data security policies. This engagement falls under NAICS code 522320 and is designed to deliver a professionally managed loan portfolio that supports the broader goals of the state's workforce strategy.
DAS Procurement

POSTED

2 days ago

DEADLINE

in about 1 month
NAICS: 522320
New
International
Debt Management & Financial Inclusion CounselingThe Debt Management and Financial Inclusion Counseling subcontract is issued by the Cheltenham Borough Council to provide essential financial counseling and debt management services for prime contractors. The scope of work focuses on delivering financial planning, budgeting support, and debt counseling specifically tailored for vulnerable populations to mitigate the risk of debt-related evictions. The selected provider must adhere to strict confidentiality protocols and established financial advice standards. Key deliverables include the implementation of debt management plans and the production of financial stability reports. Interested parties should note the response deadline of November 25, 2026, for this opportunity categorized under NAICS code 522320.
Cheltenham Borough Council

POSTED

2 days ago

DEADLINE

in about 1 month
NAICS: 522320
SLED
Postage Fund Loading and ManagementThis subcontract agreement establishes a partnership to provide postage fund loading and financial management services for prime contractors working on projects for the Payson Unified School District in Arizona. The selected provider is responsible for managing the digital interface and mechanisms required to replenish postage credits and ensure that available funds are delivered directly to the machines. The service provider must maintain strict compliance with all federal, state, and local laws governing financial transactions and postage. This procurement opportunity is categorized under NAICS code 522320, with a response deadline set for October 29, 2026.
Payson Unified School District

POSTED

7 days ago

DEADLINE

in 8 days
NAICS: 522320
International
RFEOI FX Settlement Netting Solution
Solicitation # IT-26/154-RFEOI
The Reserve Bank of Australia is requesting expressions of interest from qualified suppliers to provide a Foreign Exchange Settlement Netting Solution. This pre-solicitation opportunity, identified by solicitation number IT-26/154-RFEOI, aims to identify vendors capable of delivering specialized financial netting services to optimize foreign exchange settlements. Interested parties must submit their responses by the deadline of November 9, 2026. All inquiries and submissions should be directed to the primary point of contact, Ravisha Thakur, via the provided procurement email address.
Reserve Bank of Australia

POSTED

7 days ago

DEADLINE

in 18 days
NAICS: 522320
International
Fuel Card Solution ProviderTogether Housing Association Limited is seeking a subcontracted Fuel Card Solution Provider to implement and manage a comprehensive fuel card system for its fleet projects. The selected provider will be responsible for issuing and managing fuel cards for a mixed fleet of approximately 500 to 550 vehicles, which includes vans, tippers, and heavy machinery. The scope of work requires the delivery of an active, managed system that includes spend monitoring and analytics software to control costs and provide detailed reporting. Additionally, the solution must integrate payment capabilities for electric vehicle and plug-in hybrid charging. Interested parties must respond by November 6, 2026.
Together Housing Association Limited

POSTED

9 days ago

DEADLINE

in 16 days
NAICS: 522320
SLED
Payment Gateway and Merchant Services ProviderThis subcontract for Seattle Public Schools involves the provision and maintenance of a core financial engine to support payment solution projects. The selected provider will manage a secure payment processing environment capable of handling credit cards, debit cards, ACH, and eChecks through a PCI DSS compliant payment gateway. Additionally, the scope of work includes managing workflows for refunds, voids, and adjustments. The provider is required to deliver a user interface for online transactions that adheres to WCAG 2.1AA accessibility standards. Operating under NAICS code 522320, the contract ensures that prime contractors have the necessary infrastructure to facilitate secure and compliant financial transactions for the school district.
Seattle Public Schools

POSTED

13 days ago

DEADLINE

N/A
NAICS: 522320
SLED
School District Payment Solutions
Solicitation # RFI261002
Seattle Public Schools is conducting market research through Request for Information RFI261002 to identify a comprehensive school payment solutions system. The district currently uses SchoolPay but is seeking to understand the current K-12 marketplace to potentially replace or enhance its platform for processing student fees, donations, activity payments, and fines. The desired solution must support a decentralized environment where individual schools and departments manage revenue-generating activities while maintaining centralized district oversight and financial controls. Key functional requirements include support for online and in-person payments via credit/debit cards, ACH/eCheck, cash, and checks, as well as tools for daily reconciliation, nightly deposit processing, and audit trails. The district emphasizes strict adherence to security and legal standards, including PCI DSS, FERPA, and WCAG 2.1AA compliance for public portals. Technical requirements include Single Sign-On and Multi-Factor Authentication integration with PowerSchool, as well as the provision of a Voluntary Product Accessibility Template. Vendors are asked to provide information on pricing models, implementation approaches, and service level agreements. This RFI was posted on October 8, 2026, with a response deadline of October 22, 2026. It is explicitly stated that this process is for planning and requirements development purposes only and does not obligate the district to award a contract or issue a future procurement.
Seattle Public Schools

POSTED

13 days ago

DEADLINE

in about 17 hours
NAICS: 522320
International
Request for Information (RFI) for the Provision of International Payments Services
Solicitation # DFAT 1026
The Department of Foreign Affairs and Trade is issuing a Request for Information under solicitation number DFAT 1026 to identify market capabilities for the provision of international payments services. The agency is seeking to explore innovative approaches, delivery models, and technical capabilities that can support the transfer of funds internationally to maintain its overseas network and global operations. Interested parties must submit their responses by November 2, 2026. While the services will support global activities, the place of performance includes major Australian cities such as Canberra, Sydney, Melbourne, Adelaide, Perth, Brisbane, Darwin, and Hobart. This sources-sought activity is intended to inform future service delivery arrangements and determine the most effective solutions to meet the department's strategic objectives.
Department of Foreign Affairs and Trade

POSTED

14 days ago

DEADLINE

in 11 days

General Info

Agency

Department Of Education → Fsa Acquisitions Office

NAICS

522320 - Financial Transactions Processing, Reserve, and Clearinghouse Activities

Place of Performance

DC, USA

Set-Aside

NONE

Documents

4

ED FSA Business Process Operations (BPO) RFI

PDF, High priority: read this firstrfi
High

ED FSA Business Process Operations (BPO) RFI

PDF, High priority: read this firstrfi
High

Volumes for Question No. 18

PDF, High priority: read this firstspecifications
High

BPO RFI Question and Answer (Q&A)

XLSX, Low priorityq-and-a
Low

AI Contract Breakdown

Uniform Contract Format

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Timeline

1 update
PhaseClosed
Posted

Sources Sought

Notice updated

Response deadline changed from Oct 22, 2025 to Oct 24, 2025. The notice description changed. The point of contact changed.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

Show more
AgencyDepartment Of Education → Fsa Acquisitions Office
Contacts2 people available
OfficeWASHINGTON, DC, 20202, USA
Organization / AgencyDepartment Of Education → Fsa Acquisitions Office
Office AddressWASHINGTON, DC, 20202, USA
Contacts
Tricia Jackson-Harris Contracting Officer
contact@example.gov
Gabrielle Panyard Contract Specialist
contact@example.gov

Full Description

Show more
https://api.sam.gov/prod/opportunities/v1/noticedesc?noticeid=6fff6d8c7d9249f5b61b02c7888d79c5

More opportunities from Department Of Education → Fsa Acquisitions Office

Same awarding agency

NAICS: 561440
Federal
Vehicle Recompete: PRIVATE COLLECTION AGENCY PERFORMS COLLECTION AND ADMINISTRATIVE RESOLUTION… — INDEFINITE DELIVERY / INDEFINITE QUANTITY ED-FSA-16-R-0009This Indefinite Delivery Indefinite Quantity contract, managed by the Department of Education under solicitation ED-FSA-16-R-0009, engages private collection agencies to perform collection and administrative resolution activities. The primary objective is to recover debts resulting from the non-payment of student loans issued through various Federal Student Aid loan programs. The ordering period for this vehicle is set to conclude on January 11, 2028. There are currently five active task orders with a combined total value of 8,902,185.58 dollars, distributed among four incumbent companies. Transworld Systems Inc. holds the largest share at 3,560,000 dollars, followed by Premiere Credit of North America, LLC at 2,300,000 dollars, The CBE Group, Inc. at approximately 2,240,672 dollars, and Performant Recovery, Inc. at 801,513.86 dollars. The contract is classified as a full recompete.
Collection Agencies

POSTED

3 months ago

DEADLINE

N/A
View Details
NAICS: 519290
Federal
Access to Knowledge Base Required for Subcontract DecompositionAccess to the knowledge base required for decomposing the prime contract into subcontract and supplier opportunities is currently blocked due to a 401 Unauthorized error, preventing further progress. The contract titled Access to Knowledge Base Required for Subcontract Decomposition was posted on July 9, 2026, and is categorized as a subcontract opportunity under the Fsa Acquisitions Office within the Department of Education. The place of performance is designated as Rockville, Maryland, with a zip code of 20850, though no specific city, state, or country details are provided beyond that. The solicitation number is not available, and no NAICS code or set-aside information has been assigned. Authentication permissions must be resolved before the subcontract decomposition process can proceed, and the official portal for this opportunity can be accessed via the provided SAM.gov link.
Web Search Portals and All Other Information Services

POSTED

3 months ago

DEADLINE

N/A
View Details
Federal
Unable to Retrieve Subcontract OpportunitiesThe contract is titled Unable to Retrieve Subcontract Opportunities and was posted on July 9, 2026, under the Fsa Acquisitions Office within the Department of Education. The solicitation number is unavailable and no details about set-aside status, NAICS code, or organization type are provided. The place of performance is listed as Rockville with a zip code of 20850, though no city or state name is specified beyond Rockville. No point of contact information is included, and the contract type is identified as a subcontract. Access to prime contract data was blocked due to a 401 Unauthorized error, preventing any decomposition or identification of subcontract or supplier opportunities. The only available link directs to a SAM.gov workspace page where further details could not be retrieved.

POSTED

3 months ago

DEADLINE

N/A
View Details

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