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Call Center Facility and Security Services

Active

State & Local

Response Deadline12/17/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Call Center Facility and Security Services subcontract provides essential physical office space and comprehensive security monitoring for prime contractors working on Maryland Health Benefit Exchange projects. The scope of work includes supplying facilities for management and customer service representatives, alongside the implementation and monitoring of security systems, alarms, surveillance, and access control measures. The provider is responsible for ensuring the workspace remains secure, operational, and fully compliant with state facility and security standards. A critical requirement of the contract is maintaining facility readiness for annual reviews conducted every August. Interested parties must submit responses by December 17, 2026.

General Info

Subcontract for Maryland Health Benefit Exchange office space and security services by December 2026.

Agency

Maryland

NAICS

531120 - Lessors of Nonresidential Buildings (except Miniwarehouses)

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of BPM057936.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

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Call Center

AI Contract Breakdown

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Timeline

PostedNov 2

subcontract

Response DeadlineDec 17

Submission deadline

Response Deadline

12/17/2026, 04:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyMaryland

ContactsNo contacts available

OfficeN/A

Organization / Agency

Maryland

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies physical office space and security monitoring for prime contractors on Maryland Health Benefit Exchange (MHBE) projects. Provides facilities for CSRs and management, including security system monitoring, alarms, surveillance, and access control. Ensures facility readiness for annual August reviews. Must comply with state facility and security standards. Delivers a secure, operational physical workspace.

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