Catering Provision Review

The National Army Museum is seeking a specialist catering advisor under solicitation K-17-1-4-1 to review its current onsite catering offer and support commercial development and visitor experience improvements. The project is structured in two phases: Phase 1 involves a professional service appraisal and recommendations, including reviews of commercial performance, operational effectiveness, and sustainability factors such as food sourcing, waste, and packaging. Phase 2 is an optional procurement support phase that will only be commissioned if the Museum decides to proceed following the completion of Phase 1. The anticipated project duration is approximately seven to eight months, requiring a designated point of contact available through completion. The contract will be awarded to the supplier with the highest final score based on a weighting of 40 percent for methodology, 35 percent for relevant experience and capability, and 25 percent for price. Up to three high-scoring suppliers may be invited to a non-scored interview and presentation. Successful tenderers must maintain public liability insurance of 5 million pounds and professional indemnity insurance of 1 million pounds. The Museum specifically encourages applications from small and medium-sized enterprises as well as voluntary, community, and social enterprises. Submissions are due by November 4, 2026, at 10:00am via email to [email hidden].