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Chatbot Knowledge Base & Conversation Design

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Documents

This scope was carved out of 69-MFL0002.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Enterprise AI Chatbot Solution for University Websites

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Organization & Contact Information

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AgencyNorth Carolina → Unc - Greensboro
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs curation, structuring, and migration of departmental knowledge for prime contractors on University of North Carolina Greensboro (UNCG) projects. Extracts data from existing chatbots, WordPress, and SharePoint to design decision trees and response scripts. Maps crisis keywords to emergency responses. Adheres to university branding and accessibility standards. Delivers a populated, tested knowledge base and validated conversation flows.

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