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Children's Direct Payment Support Service

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DN834162International

Contract Overview

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Cumberland Council is procuring a Children's Direct Payment Support Service under the Procurement Act 2023 Light Touch Regime, with a proposed start date of April 1, 2027. The selected service provider will support eligible families in maximizing their Direct Payments by providing essential guidance on responsibilities such as managing indemnity insurance for Personal Assistants, conducting and renewing DBS checks, and maintaining clear accounting for income, expenditure, and statutory payment duties. The contract has an initial term of twelve months, with a potential twelve-month extension at the council's absolute discretion. The maximum total contract value is 263,867 GBP excluding VAT, covering the initial term, extensions, and potential uplifts. The procurement process is conducted via The Chest portal, with a submission deadline of November 25, 2026, at 10:00 am. Bidders must be registered on the portal and provide evidence of their Find a Tender registration. The contract will be awarded based on a weighted criteria of 65% quality, 20% pricing, and 15% social value, with minimum quality thresholds requiring a score of 5 or above on each individual quality and social value question to avoid rejection. This opportunity is noted as particularly suitable for small and medium-sized enterprises as well as voluntary, community, and social enterprises.

General Info

Cumberland Council seeks a provider for Children's Direct Payment Support Services starting 2027.

Place of Performance

GBR

Set-Aside

NONE

Documents

1

Cumberland Council - Children's Direct Payment Support Service (DN834162)

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Timeline

PhaseSolicitation
Posted

Solicitation

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Submission deadline

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Organization & Contact Information

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AgencyCumberland Council
Contacts1 person available
OfficeN/A
Organization / AgencyCumberland Council
Office AddressN/A

Full Description

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Cumberland Council is procuring a Children's Direct Payment Support Service under the Procurement Act 2023 Light Touch Regime The Authority is commissioning a Service Provider to offer a Direct Payment Support Service on its behalf. The Service Provider is required to deliver support to all eligible families in receipt of Direct Payments. Families will have the choice over the support they wish to access, so not all families will necessarily access all categories of support at any given point, though their needs may change over time. The Service Provider shall help families get the most out of their Direct Payment by providing information and guidance on how Direct Payments can be used and also explain the family's responsibilities in relation to receiving Direct Payments including putting in place, planning for and renewing indemnity insurance where a Personal Assistant is employed, undertaking and renewing a DBS for their Personal Assistant, clear accounting for income and expenditure of Direct Payments and their statutory payment duties where applicable. The proposed start date of the contract is 01st April 2027. The initial term of the contract is twelve months and there is one potential extension period available of up to twelve months. Use of extension periods is at the absolute discretion of the council. The maximum total contract value is £263,867 excluding VAT. This includes the initial term, extension periods if implemented and potential uplifts. If the council implements an extension or uplift, this will be confirmed in writing to the successful supplier in advance. If the services to be provided are exempt from VAT, then VAT cannot be charged by the successful supplier. For further details and to access the tender documents use the council's online procurement portal, The Chest https://www.the-chest.org.uk You must be registered on The Chest to be able to view the opportunity and submit a tender. Registration is simple and free on the above link. Evidence of your Find a Tender registration must be provided with your tender submission. Ensure you read and understand the Invitation to Tender (ITT) before completing the tender documents. The ITT includes details about what is being procured, instructions on how to bid (including deadlines) and a copy of the terms and conditions you'd be signing up to if you were successful. Any clarification questions you want to ask the council must be sent via messaging on The Chest by the deadline stated in the ITT. All bids must be submitted to the council electronically via The Chest by the deadline stated in the ITT.

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