CISA Stakeholder Engagement and Analytics Support Services

The contract seeks comprehensive support services to strengthen the Cybersecurity and Infrastructure Security Agency’s stakeholder engagement capabilities, focusing on strategic outreach, partnership development, and data-driven program evaluation. The contractor will provide expert assistance in managing relationships with federal, state, local, tribal, and territorial governments, critical infrastructure entities, private industry, academia, nonprofit organizations, and the public, ensuring alignment with CISA’s mission. Key responsibilities include designing and executing engagement strategies, running awareness and outreach campaigns, supporting Systemically Important Entities, implementing the Cyber Incident Reporting for Critical Infrastructure Act, advancing cybersecurity workforce initiatives, and maintaining robust information-sharing networks. The contractor must also offer specialized expertise in stakeholder analysis, performance measurement, data governance, communications, and project management, with direct support for CISA’s Stakeholder Relationship Management platform, analytics, and reporting tools to enable evidence-based decision-making. The contractor will be tasked with collecting, integrating, and analyzing diverse stakeholder and program data to identify trends, measure outcomes, and enhance operational effectiveness. Work will occur at both contractor-owned facilities and Department of Homeland Security locations as needed, requiring flexibility and secure compliance with federal protocols. This acquisition is targeted toward small businesses, indicated by the SB set-aside designation under NAICS code 541611 for administrative management and general management consulting services. The point of contact for vendor inquiries is Michael Bicio, with Melody Hinkle serving as the Small Business Specialist, and all correspondence should be directed to cisaapfsvendorinquiries@cisa.dhs.gov or via the provided phone numbers.