Cyber Grant Support and Program Development (SLTT)
Contract Overview
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AI Contract Overview
The Cyber Grant Support and Program Development contract supports the Integrated Operations Division in coordinating the State, Local, and Tribal Cybersecurity Grant Programs across CISA Regions, Headquarters, and FEMA. The contractor is responsible for improving service delivery models by enhancing intake processes, dashboards, and stakeholder engagement tools, while providing technical assistance, tracking return on investment data, and updating process documentation and ServiceNow enhancements. These efforts ensure consistent nationwide delivery of cyber grant support and the effective collection of best practices and lessons learned. Additionally, the contract provides comprehensive administrative and technical support to the IOD Front Office to assist leadership with daily coordination, scheduling, reporting, and briefing materials. This includes managing taskers, drafting workforce messages, and supporting the Assistant Director in executing operational and planning activities. This 8(a) set-aside forecast is managed by the Department of Homeland Security's CISA office and is based in Arlington, Virginia.
General Info
Agency
NAICS
Place of Performance
Arlington, VA, USASet-Aside
Documents
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Timeline
Organization & Contact Information
Full Description
The services and support assists IOD improve CISA’s service delivery model by strengthening intake processes, dashboards, notification workflows, request for inquiry processes, and stakeholder engagement tools. The services also include the collection of requirements, updates process documents and user guides, supports ServiceNow enhancements, develops engagement materials, tracks trends, and helps ensure CISA Divisions, Mission Enabling Offices, and Regions have the information they need to coordinate services and support stakeholders.
Furthermore, the services and support provide administrative and technical support to IOD's Front Office by helping leadership manage daily coordination, communications, scheduling, reporting, correspondence, meetings, travel support, and briefing materials. The contractor prepares leadership products, tracks taskers and action items, supports events and engagements, drafts workforce messages, and helps the Assistant Director coordinate, collaborate, and execute CISA operational and planning activities while supporting stakeholders’ critical needs.
Incumbent information is pending FY26 award.
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