Cyber Grant Support and Program Development (SLTT)
Contract Overview
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The Cyber Grant Support and Program Development contract supports the Integrated Operations Division in coordinating the State, Local, and Tribal Cybersecurity Grant Programs across CISA and FEMA. The contractor is responsible for improving service delivery models by enhancing intake processes, dashboards, and stakeholder engagement tools, while providing technical assistance, tracking return on investment, and training regional staff to ensure consistent nationwide support. Additional technical duties include updating process documentation, supporting ServiceNow enhancements, and collecting program requirements. Beyond program development, the contract provides comprehensive administrative and technical support to the IOD Front Office. This includes managing daily operations, scheduling, travel, and briefing materials for leadership, as well as tracking action items and drafting workforce communications. This forecast is set aside for 8(a) small businesses under NAICS code 541611, with performance based in Arlington, Virginia, and the incumbent contractor identified as Goldstone Partners LLC.
General Info
Place of Performance
Arlington, VA, USASet-Aside
Documents
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Timeline
Organization & Contact Information
Full Description
The services and support assists IOD improve CISA’s service delivery model by strengthening intake processes, dashboards, notification workflows, request for inquiry processes, and stakeholder engagement tools. The services also include the collection of requirements, updates process documents and user guides, supports ServiceNow enhancements, develops engagement materials, tracks trends, and helps ensure CISA Divisions, Mission Enabling Offices, and Regions have the information they need to coordinate services and support stakeholders.
Furthermore, the services and support provide administrative and technical support to IOD's Front Office by helping leadership manage daily coordination, communications, scheduling, reporting, correspondence, meetings, travel support, and briefing materials. The contractor prepares leadership products, tracks taskers and action items, supports events and engagements, drafts workforce messages, and helps the Assistant Director coordinate, collaborate, and execute CISA operational and planning activities while supporting stakeholders’ critical needs.
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