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Cisco Telephony & IVR Integration Specialist

Active

State & Local

Response Deadline09/24/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Texas → City Of Fort WorthView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-0263.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP AI-based Interactive Voice Response Solution

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedAug 26

subcontract

Response DeadlineSep 24

Submission deadline

Response Deadline

09/24/2026, 07:00:00 PM UTCin 18 days

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Organization & Contact Information

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AgencyTexas → City Of Fort Worth

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas → City Of Fort Worth

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical integration between an AI platform and existing Cisco on-premises IVR systems for prime contractors on City of Fort Worth municipal projects. Configures SIP trunks and API connectors between AI engines and Cisco CallManager/Unity, maps call flows from legacy IVR to conversational interfaces, and develops migration strategies for Cisco cloud environments. Requires CCNP or Cisco Certified Specialist in Collaboration. Delivers a fully integrated voice path.

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