City of Calgary - Request for Proposal - RFP 26-1673 SAP Ariba Third Party Support and Licensing Services
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The City of Calgary is requesting proposals for professional services to manage SAP Ariba support and licensing. The requirements are divided into two distinct schedules. Schedule A focuses on third-party support, requiring operational, functional, and technical consulting to maintain the cloud platform and its integrations through tiered L2/L3 support, incident restoration, problem management, and continuous improvement activities. Schedule B covers licensing services, emphasizing compliance, entitlement visibility, utilization reporting, and renewal forecasting to ensure platform stability and value. Proponents have the option to bid on either one or both schedules, which will be evaluated independently. While the City intends to award each schedule to the highest-rated provider, it maintains the right to award both to a single proponent if it provides the best overall value. Interested parties must submit their responses by November 24, 2026, for performance in Calgary, Alberta.
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