CITYWIDE LEARNING MANAGEMENT SYSTEM

The City of Naperville, Illinois, is seeking a vendor to provide and support a citywide Learning Management System (LMS) for approximately 1,100 employees. The system will manage, track, deliver, and report on a blended learning environment consisting of online and in-person training, including cybersecurity compliance, Human Resources, safety, emergency management, and professional development. Key technical requirements include iOS-based mobile support and SCORM compatibility. The selected vendor must provide a comprehensive training library and a detailed implementation plan covering data migration and role-based training. The contract is structured for an initial three-year term commencing around February 1, 2027, with the possibility of five one-year extensions. Award selection follows a two-phase process involving a technical evaluation and interviews, with pricing evaluated based on an eight-year Total Cost of Ownership. Proposals are due by October 28, 2026, and must include a signed Affidavit of Compliance. The contract includes a 30-day termination notice for either party, net 30 payment terms via electronic transfer, and requires vendors to provide a standard Service Level Agreement and complete a Cloud Security Alliance questionnaire for cloud-based solutions.