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Civilian Human Resources Benefits Contact Center (HRBCC)

Active
N69199HRBCCFY27Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Department of the Navy is seeking sources to provide comprehensive personnel, management, and operational services for the Civilian Human Resources Benefits Contact Center. The selected contractor will be responsible for staffing a dedicated single service contact center to support current, separated, and prospective Navy civilian employees. This includes providing technical guidance and information regarding essential employee entitlements and benefit programs such as the Federal Employee Health Benefits, Federal Employees Group Life Insurance, Thrift Savings Plan, Federal Dental and Vision Insurance Programs, and the Federal Long Term Care Insurance Program. This sources sought opportunity, identified by solicitation number N69199HRBCCFY27, is managed by the Navsup Flt Logistics Ctr Norfolk under NAICS code 561422. Interested parties must submit their responses by September 16, 2026. The contract is overseen by the Department of Defense, with the primary point of contact being William Spencer.

General Info

Navy seeks contractor for Civilian Human Resources Benefits Contact Center staffing and management.

Agency

Department Of Defense → Navsup Flt Logistics Ctr NorfolkView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

OCHR NORFOLK OPERATIONS CENTERNORFOLK NAVAL SHIPYARDPORTSMOUTH VA 23709, VA, 23709

Set-Aside

NONE

Documents

(2)

Request_for_Information__HRBCC.pdf

PDF

HRBCC_Final_PWS_8_7_2026___DRAFT.pdf

PDF

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Timeline

PhaseSources Sought
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Organization & Contact Information

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AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk
Contacts1 person available
OfficeNORFOLK, VA, 23511-3392, USA
Organization / Agency
Department Of Defense → Navsup Flt Logistics Ctr Norfolk
View Agency Profile
Office AddressNORFOLK, VA, 23511-3392, USA
Contacts
William Spencer
contact@example.gov
+1 (555) 000-0000

Full Description

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SOURCES SOUGHT: This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).

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