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Cloud Based Phone System for Davis County

Active

DC2026-03State & Local

Response Deadline09/14/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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Davis County is seeking a vendor to replace its current on-premises Avaya phone system with a comprehensive cloud-based solution. The project involves transitioning approximately 1200 phones used by both on-premises and remote staff, while integrating essential services such as faxing, voicemail, and SMS texting. The goal is to move away from the current virtual environment and redundant server architecture to a modern cloud infrastructure. This solicitation, identified as DC2026-03, requires the replacement system to be fully operational by May 1, 2027. Interested parties must submit their responses by the deadline of September 14, 2026. The project will be managed by the state of Utah to ensure a seamless transition to the new cloud phone system.

General Info

Davis County seeks a cloud phone system vendor by September 14, 2026.

Agency

UtahView Agency

NAICS

517410 - Satellite TelecommunicationsView NAICS

Place of Performance

UT, USA

Set-Aside

NONE

Documents

(1)

Solicitation Document

PDF

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Timeline

PhaseSolicitation

PostedAug 17

Solicitation

Response DeadlineSep 14

Submission deadline

Response Deadline

09/14/2026, 11:00:00 PM UTCin 25 days

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Organization & Contact Information

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AgencyUtah

ContactsNo contacts available

OfficeUT, USA

Organization / Agency

Utah

View Agency Profile

Office AddressUT, USA

ContactsNo contact information available

Full Description

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Davis County (the “County”) is seeking to replace our current Avaya phone system. The system consists of approximately 1200 phones with a mix of on-premises and remote users. The current system also has 3rd party add-ons for faxing, voicemail, and SMS texting. The current system is on-prem and runs in a virtual environment. Servers are spread across multiple County sites for redundancy and failover. The County is seeking a cloud phone system provider (“Vendor”) that can provide a replacement system as described in the scope of work of this Request for Proposals (“RFP”) by May 1, 2027.

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