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Cloud Drive Mapper Deployment and Support Services

Active

State & Local

Response Deadline10/29/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Cloud Drive Mapper Deployment and Support Services subcontract involves providing onboarding, deployment, and technical support for prime contractors working on City of Glendale projects. The primary objective is the fully assisted deployment of the IAM Cloud Drive Mapper to ensure a completely operational software environment. The scope of work includes tiered technical support for issues ranging from low to high severity, accessible through web tickets, email, chat, and phone, with 24/7 availability for critical-severity phone support. Additionally, the contractor will maintain access to essential knowledge bases and support forums to facilitate efficient resolution of technical challenges.

General Info

Subcontract for Cloud Drive Mapper deployment and tiered technical support for Glendale projects.

Agency

California → Purchasing Department of City of Glendale

NAICS

541519 - Other Computer Related Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 22704283.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IAM CLOUD MAPPER

AI Contract Breakdown

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Timeline

PostedOct 22

subcontract

Response DeadlineOct 29

Submission deadline

Response Deadline

10/29/2026, 06:00:00 PM UTCin 4 days

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Organization & Contact Information

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AgencyCalifornia → Purchasing Department of City of Glendale

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → Purchasing Department of City of Glendale

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs onboarding, deployment, and technical support for prime contractors on City of Glendale projects. Executes fully assisted onboarding and deployment of IAM Cloud Drive Mapper. Provides tiered technical support for low to high-severity issues via web tickets, email, chat, and phone, including 24/7 critical-severity phone support. Maintains access to support forums and knowledge bases. Delivers a fully deployed software environment.

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