MILESTONE LICENSES

The City of Glendale Purchasing Department is soliciting quotes under solicitation number 404318 for Milestone software renewals and Premium Care licenses. The scope of work specifically requires three years of Care Plus for XProtect Expert device licenses and three years of Care Premium as an add-on covering 705 devices, with a performance period running from November 1, 2026, through October 31, 2029. To be eligible, vendors must be authorized resellers of the manufacturer for the US market. All provided software must be new, and the city strictly prohibits the use of refurbished equipment, substitutions, or equivalents. Quotes must be submitted via the PlanetBids portal or delivered to the Purchasing Department by November 2, 2026, at 11:00 AM, using only the provided official form. The city reserves the right to award the contract to the overall low bidder or split the award among multiple vendors. All pricing must be quoted FOB Glendale, California, with payment terms of Net 30 or better. Selected vendors must comply with CAL-OSHA regulations and provide proof of workers' compensation insurance before commencing work. Technical compliance is critical, as any variation in model numbers or specifications will result in the rejection of the quote.