Top

Coast Guard Civilian Labor & Employee Relations Branch (PSC-CPM-2) Performance Management Program and Case Management System (CMS) Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The United States Coast Guard is seeking support for the Civilian Labor and Employee Relations Branch to provide advisory services regarding civilian accountability, including conduct, performance actions, and union grievances. This unified contract merges two primary objectives: providing professional program management and administrative support for the Performance Management Program to meet legislative requirements, and modernizing the Case Management System to ensure meticulous tracking of misconduct allegations. The goal is to establish a real-time accountability database that ensures data integrity and compliance with Department of Homeland Security reporting mandates. The project is categorized under NAICS code 541611 and is designated as a small business set-aside. Performance will take place in Washington, D.C., though contractor access will be provided remotely via Virtual Desktop Infrastructure. This initiative aims to stabilize civilian performance workflows and enhance transparency and collaboration across the organization through improved data fields and reporting capabilities for the Office of Personnel Management.

General Info

US Coast Guard seeks small business for civilian accountability advisory and case management modernization.

Agency

Department of Homeland Security → United States Coast GuardView Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJan 1

forecast

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

AgencyDepartment of Homeland Security → United States Coast Guard

Contacts2 people available

OfficeN/A

Organization / Agency

Department of Homeland Security → United States Coast Guard

View Agency Profile

Office AddressN/A

Contacts

Ruta Dew

contact@example.gov

+1 (555) 000-0000

Mark SolomonSmall Business Specialist/APFS Coordinator

contact@example.gov

+1 (555) 000-0000

Full Description

The Office of Civilian Workforce Relations, Civilian Labor and Employee Relations (PSC-CPM-2) provides direct advisory services to operational commands related to civilian accountability. This encompasses conduct and performance-based actions, leave misconduct, medical inability, reasonable accommodations in connection with employee relations matters, union grievances, and settlements. This requirement merges two (2) critical support services:
Performance Management Program Support: The Performance Management Program requires additional professional program management and administrative support to meet new legislative requirements and departmental directives. Current personnel resources are insufficient to sustain daily operations, respond to complex data calls, and conduct mandated quality assurance activities.
Case Management System (CMS) Modernization: Following a 2019 Department of Homeland Security (DHS) Office of Inspector General (OIG) report and a 2022 Secretary memorandum, the Coast Guard (CG) is required to meticulously track misconduct allegations and outcomes on a quarterly basis. The current CMS (implemented in 2025) must be modernized to accommodate incoming CG employee populations, incorporate additional data fields for complex cases, and generate specific reports for the Department and Office of Personnel Management (OPM). A real-time accountability database is required to promote transparency, consistency, and collaboration across the CG.
This unified contract will stabilize daily civilian performance workflows and ensure 100% data integrity and compliance with DHS Misconduct Governance Board (MGB) quarterly reporting mandates. Contractor physical hardware is not provided; access will be remote via Virtual Desktop Infrastructure (VDI/Manta).