Code Compliance Call Center Services

San Diego County is seeking a subcontractor to provide 24/7 bilingual telephone support services for its Code Compliance division, requiring fluent English and Spanish language capabilities to handle incoming calls, accurately log complaints, and efficiently route inquiries to the appropriate internal staff. The services must be available around the clock to ensure continuous access for residents and stakeholders across the county. This contract falls under NAICS code 541611, which pertains to management consulting services, and the response deadline for submissions is June 24, 2026. The work is to be performed in support of operations based in San Diego, with no specific physical location mandated for the service provider. The solicitation is open for bidding through the county’s external procurement portal, and interested parties must submit proposals prior to the stated deadline to be considered for award.