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Common Manual Initiative

Awarded
91003126P0003Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The U.S. Department of Education, Office of Federal Student Aid, has awarded a direct 8(a) sole source contract to Celiture, LLC for the Common Manual Initiative. This project focuses on the design, development, piloting, and operationalization of a Direct Loan Common Manual intended to standardize federal guidelines for high-impact servicing and collections functions. By establishing these consistent standards, the agency aims to eliminate discrepancies in borrower treatment across different vendors and enhance overall borrower engagement and outcomes. This initiative supports the Office of Federal Student Aid in exercising its Performance-Based Organization authority under the Higher Education Act to ensure more effective implementation and oversight. Managed by the Fsa Acquisitions Office in Washington, DC, the contract falls under NAICS code 541611 and is designed to facilitate continuous improvement in the administration of federal student loans.

General Info

Agency

Department Of Education → Fsa Acquisitions OfficeView Agency

Contract Value

$1,955,200

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

Washington, DC, USA

Set-Aside

8A

Awardee

CELITURE, LLCView Profile

Award Issued Date

Documents

(0)

No documents available

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

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Organization & Contact Information

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AgencyDepartment Of Education → Fsa Acquisitions Office
Contacts1 person available
OfficeWASHINGTON, DC, 20202, USA
Organization / Agency
Department Of Education → Fsa Acquisitions Office
View Agency Profile
Office AddressWASHINGTON, DC, 20202, USA
Contacts
Michael Pigram
contact@example.gov

Full Description

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The U.S. Department of Education, Office of Federal Student Aid (FSA), has awarded a direct 8(a) contract to Celiture, LLC under the Partnership Agreement between the Small Business Administration (SBA) and the Department of Education. This contract is for the design, development, piloting, and operationalization of a Direct Loan Common Manual.


This critical initiative aims to establish clear, concise, and consistent federal standards across high-impact servicing and collections functions, thereby reducing inconsistent borrower treatment across vendors, improving borrower understanding, engagement, and outcomes, and enabling effective implementation, oversight, and continuous improvement aligned with FSA’s Performance-Based Organization (PBO) authority under the Higher Education Act.

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Unable to Retrieve Subcontract OpportunitiesThe contract is titled Unable to Retrieve Subcontract Opportunities and was posted on July 9, 2026, under the Fsa Acquisitions Office within the Department of Education. The solicitation number is unavailable and no details about set-aside status, NAICS code, or organization type are provided. The place of performance is listed as Rockville with a zip code of 20850, though no city or state name is specified beyond Rockville. No point of contact information is included, and the contract type is identified as a subcontract. Access to prime contract data was blocked due to a 401 Unauthorized error, preventing any decomposition or identification of subcontract or supplier opportunities. The only available link directs to a SAM.gov workspace page where further details could not be retrieved.

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