Communication Skills Assessment and Training

The contract seeks a contractor to evaluate the communication skills of USPTO staff with a focus on social media and media engagement, identify competency gaps, and deliver targeted training programs to enhance effectiveness in these areas. The assessment phase will involve analyzing current practices and identifying deficiencies in how staff interact with the public and media through digital platforms, while the training component must be tailored to improve clarity, compliance, and confidence in external communications. The work is to be performed at a location with a zip code of 22314, indicating a primary site in or near Alexandria, Virginia, where the USPTO is headquartered. This is a subcontract pursuant to a solicitation issued by the Department of Commerce’s Patent and Trademark Office under NAICS code 611430, which classifies it as a professional and management training service. The opportunity was posted on April 29, 2026, and responses are due by May 13, 2026, at 4:00 p.m. Eastern Time. No set-aside designation is specified, and the contract is not open to the public directly but rather through the subcontracting process managed by the agency. Interested parties must submit proposals in accordance with internal federal procurement guidelines, ensuring alignment with the USPTO’s operational and compliance standards for external communications.