COMPREHENSIVE OPERATIONAL ANALYSIS (COA) FOR NORWALK TRANSIT SYSTEM (NTS)

The City of Norwalk is seeking qualified vendors to conduct a Comprehensive Operational Analysis (COA) for the Norwalk Transit System (NTS) through Request for Proposal RFP 27-877, with responses due by September 3, 2026, at 11:00 AM PT. The goal of the analysis is to evaluate the current operational efficiency, service delivery, financial sustainability, and ridership patterns of the transit system to identify areas for improvement and strategic planning. Vendors must possess proven experience in public transit system assessments and be prepared to deliver actionable recommendations that align with local mobility goals, equity considerations, and budgetary constraints. All proposals must be submitted through the designated third-party portal, and bidders are responsible for obtaining any addenda or supplemental materials from the official website. The contract opportunity is open to vendors registered on the PlanetBids platform, with the City of Norwalk serving as the contracting agency located in California. The place of performance is specified as Norwalk, CA 90650, and all work must comply with local requirements and standards. The contracting officer for this solicitation is listed as lpalmer@biddingo.com, and all inquiries regarding the RFP’s content or requirements should be directed to this point of contact. Bidders must ensure they complete any required registrations on the external portal to access full documentation and are solely responsible for verifying the accuracy and completeness of the bid materials, as the City of Norwalk is not liable for any errors or omissions from the third-party site. Failure to adhere to submission deadlines or obtain all necessary addenda may result in disqualification.