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Confluent Enterprise Support Services

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract mandates continuous enterprise-level support for Confluent software, ensuring availability 24 hours a day, seven days a week, throughout the year. Support services must adhere to specific Service Level Agreement (SLA) response times to guarantee timely issue resolution. Only Confluent or authorized resellers are permitted to provide this support to maintain access to the proprietary code necessary for effective troubleshooting and maintenance. This subcontract is specifically designated as a Service-Disabled Veteran-Owned Small Business (SDVOSBC) set-aside, indicating that only businesses falling under this category are eligible to perform the work. The contract falls under the NAICS code 541512, which encompasses computer systems design services. The Department of Veterans Affairs' Technology Acquisition Center in Austin is the contracting agency, with the place of performance listed in Eatontown. This arrangement reflects a focused effort to support critical software infrastructure for government operations while promoting participation by service-disabled veteran-owned enterprises.

General Info

24/7 enterprise Confluent software support via SDVOSBC, adhering to SLA, for VA technology services.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Austin (36C10A)

NAICS

541512 - Computer Systems Design Services

Place of Performance

Eatontown, NJ, USA

Set-Aside

SDVOSBC

Documents

This scope was carved out of 36C10B26Q0196.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Confluent Software Licenses and Maintenance

AI Contract Breakdown

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Timeline

PostedApr 2

subcontract

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Austin (36C10A)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Austin (36C10A)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provision of 24x7x365 enterprise support for Confluent software with SLA-defined response times. Support must be delivered by Confluent or authorized resellers due to access to proprietary code.

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