This Solicitation opportunity from Louisiana was posted on January 6, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Contact Center Software

Closed

31605792State & Local

Submission Closed02/07/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 621111

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International

Long-Acting Reversible Contraception (LARC) ProvisionThis subcontract involves the provision of consultation and clinical installation of long-acting reversible contraceptives for prime contractors working on sexual health projects for the East Riding of Yorkshire Council. The scope of work includes prescribing and fitting LARC methods, with the exception of injections, as well as providing comprehensive patient counseling on reproductive health. All services must align with the Public Health Outcomes Framework to ensure standardized care and successful delivery of the devices. Eligible providers must be licensed medical practitioners with specific certification in LARC insertion. The contract was posted on October 28, 2026, with a response deadline of November 23, 2026. This opportunity falls under NAICS code 621111 and is managed by the East Riding of Yorkshire Council.

East Riding of Yorkshire Council

POSTED

DEADLINE

Jacobs Creek JCC Medical Services

Solicitation # 1282A727Q0002

Solicitation 1282A727Q0002 is a Request for Quotation issued by the USDA Forest Service for on-site medical services at the Jacobs Creek Job Corps Center in Bristol, Tennessee. This firm-fixed-price contract is 100% set aside for small businesses under NAICS code 621111. The scope of work requires licensed medical professionals, such as Physicians, Nurse Practitioners, or Physician Assistants, to provide basic health services including examinations, assessments, treatment, immunizations, and prescription issuance. Services are typically required one to two days per week, Monday through Friday, from 8 am to 5 pm, totaling 400 hours per year. The contract structure consists of a base year running from January 11, 2027, to January 10, 2028, with four one-year options and a final six-month extension. Award will be based on best value, with technical capability and past performance weighted more heavily than price. To be considered responsive, offerors must submit a completed Quoter’s Questionnaire, current resumes for key personnel, unrestricted medical licenses, DEA registrations, and proof of medical liability insurance of at least 1 million dollars. All services must comply with OSHA, HIPAA, and American Medical Association guidelines. Invoices are to be submitted monthly via the Invoicing Processing Platform. Quotations must be submitted in Word or PDF format to the designated point of contact by 5:00 PM Eastern Time on November 17, 2026.

POSTED

DEADLINE

Student Health Assessments & Clinical ReferralsThis subcontract with the Kingston University Higher Education Corporation involves performing initial health assessments for prime contractors to determine student eligibility and fitness for study. The selected provider will conduct medical screenings, evaluate health status based on specific course requirements, and process clinical referrals for enrolled students utilizing clinical examination facilities. The provider must hold valid medical licensure and occupational health certifications to deliver completed health assessment reports and referral outcomes. This opportunity, categorized under NAICS code 621111, was posted on October 28, 2026, with a response deadline of November 27, 2026.

Kingston University Higher Education Corporation

POSTED

DEADLINE

Professional Medical Services for Drug TestingThis subcontract involves providing professional medical services to support drug testing projects for the Port Authority of New York and New Jersey. The selected provider will supply qualified medical personnel, including physicians and specialists, to manage clinical administration and provide professional oversight for an in-house drug testing program. To be eligible, personnel must hold valid medical licensure in both New York and New Jersey. The contract falls under NAICS code 621111 and requires the delivery of comprehensive clinical management to ensure the integrity and professional standard of the drug testing operations.

The Port Authority of New York and New Jersey

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RFP 902773 Medical Oversight Services

Solicitation # RFP 902773

The Alameda County Fire Department is seeking a licensed medical provider to deliver comprehensive medical oversight services for its First Responder Advanced Life Support and ALS programs. The primary objective is to ensure strict compliance with California Code of Regulations Title 22, Division 9, and Alameda County Emergency Medical Services Agency requirements. Key responsibilities include overseeing the controlled substance program, reviewing patient care reports and clinical quality indicators, providing consultation on infection control, and delivering monthly classroom instruction. The contractor will also provide advisory support for quality improvement initiatives and conduct annual reviews of the Public Access Defibrillation program to maintain regulatory readiness and patient safety. The contract is envisioned as a three-year term with an optional two-year renewal, with a start date of October 1, 2027. Qualified bidders must have at least five years of continuous business experience in medical oversight services and provide a California-licensed physician board-certified in Emergency Medicine, along with a County-approved backup. Award selection is based on the greatest value to the County, prioritizing qualitative competence over the lowest cost. Bidders must submit their proposals through the County of Alameda Procurement Portal by the revised deadline of November 3, 2026.

General Services Agency-Procurement

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MEDICAL SERVICES (ANNUAL CONTRACT WITH FOUR (4) OPTIONS TO RENEW)

Solicitation # 2026-026-RFP

DeKalb County, Georgia, is soliciting proposals for an Occupational Medical Services provider to support a diverse workforce of approximately 6,300 employees across 43 departments. The scope of work includes high-volume physical exams, drug and alcohol testing with 24/7 emergency capabilities, CDL and public-safety certifications, and fitness-for-duty evaluations. A critical requirement is the implementation of fully integrated electronic reporting and a dedicated development environment for system validation, quality assurance, and user acceptance testing. The contract is structured as a base one-year term with four optional one-year renewals. Proposals must be submitted via the County's eProcurement Portal by November 12, 2026. Submissions are required in two separate volumes: a technical proposal and a cost proposal; including pricing within the technical volume will result in the proposal being deemed non-responsive. Evaluation is based on a points-weighted system focusing on technical approach, personnel, organizational qualifications, financial responsibility, references, and Local Small Business Enterprise participation. Mandatory attendance at pre-proposal and DeKalb First LSBE meetings is required for eligibility. Contractors must comply with the Americans with Disabilities Act, federal and state medical confidentiality laws, and the DeKalb County First Source Jobs Ordinance.

Purchasing & Contracting

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On-Site Clinical Medical Services (Physician/NP/PA)This subcontract opportunity is for the provision of on-site clinical medical services to support USDA Forest Service Job Corps projects located in Bristol, Tennessee. The selected provider, which may be a Physician, Nurse Practitioner, or Physician Assistant, will be responsible for conducting medical examinations, health assessments, and treatments, as well as issuing necessary prescriptions and immunizations. Key deliverables include the direct delivery of clinical care and the submission of monthly health status reports. To qualify, the provider must hold unrestricted Medical and DEA licenses and maintain at least 1 million dollars in medical liability insurance. All services must be performed in strict compliance with OSHA, HIPAA, and AMA guidelines, as well as 20 CFR Part 684. This opportunity is designated as a total Small Business Set Aside under NAICS code 621111, with a response deadline of November 17, 2026.

POSTED

DEADLINE

Part-Time Rheumatologist (Sjogren’s Syndrome Specialist)This subcontract opportunity is for a Part-Time Rheumatologist specializing in Sjogren’s Syndrome to provide clinical management and research support for NIH/NIDCR projects in Bethesda. The selected provider will be responsible for evaluating patients with rheumatologic conditions related to salivary gland pathology, managing human subject protocols, screening and enrolling participants, and handling adverse event reporting. The position requires a candidate with an MD or DO, an active U.S. Medical License, and board certification in Rheumatology. The contract stipulates a commitment of 832 annual hours of clinical services to support prime contractors in the execution of these research initiatives.

National Institutes Of Health Olao

POSTED

DEADLINE

Hospitalist Physician Staffing ServicesThis subcontract opportunity is for the provision of Hospitalist Physician staffing services to support prime contractors at the Phoenix Indian Medical Center under the Phoenix Area Indian Health Service. The selected physicians will be responsible for delivering clinical inpatient care across medical, surgical, and ICU units, which includes interpreting diagnostic studies and coordinating patient transfers. This opportunity is designated as a Buy Indian Set-Aside specifically for the Department of Health and Human Services. Qualified candidates must possess a medical degree, valid state licensure, and board certification, along with current BLS and ACLS certifications. Additionally, providers are required to maintain professional liability insurance with a minimum coverage of one million dollars per occurrence. The performance of these services will take place in Phoenix, Arizona, with a response deadline set for November 10, 2026.

Phoenix Area Indian Health Svc

POSTED

DEADLINE

Rheumatologist/Oral Surgeon Johns Hopkins University FY27

Solicitation # NIH-NOI-PCA-NIDCR-11424

The National Institute of Dental and Craniofacial Research (NIDCR), under the National Institutes of Health (NIH) and Department of Health and Human Services (HHS), has issued a Notice of Intent to Sole Source for rheumatologist services. The government intends to award a sole source purchase order to Johns Hopkins University under FAR 13.501(a) and FAR 6.302-1, citing them as the only source capable of providing the specialized expertise required for the NIDCR Salivary Gland Disorders research program. The base period of performance is scheduled from November 28, 2026, through November 27, 2027, with services performed in Bethesda, Maryland. The requirement is for a part-time rheumatologist to provide 832 annual hours of clinical, research, and training support for the Dental Clinical Resource Core and the Salivary Gland Disorders research team. Key responsibilities include the clinical management of patients with rheumatologic conditions associated with salivary gland pathology, subject screening and enrollment for research protocols, and participation in academic publications and presentations. The contractor must provide support to the NIDCR Dental Clinic two days per week, split between on-site and off-site work. Minimum qualifications include a medical degree, an active U.S. medical license, and a strong publication record in Sjogren’s syndrome and related oral manifestations. While this is a sole source intent, interested parties may submit capability statements to the designated points of contact by November 6, 2026.

National Institutes Of Health Olao

POSTED

DEADLINE

Nonpersonal Services - Hospitalist - Phoenix Area IHS - ISBEE Set-aside

Solicitation # 75H71227Q00001

Solicitation 75H71227Q00001 is a combined synopsis and request for quotations for nonpersonal Hospitalist Physician Services to support the Phoenix Indian Medical Center and other participating Phoenix Area Ordering Activities, including the Whiteriver Service Unit. The government intends to establish one or more multiple-award commercial services Blanket Purchase Agreements (BPAs) with an anticipated ordering period from January 1, 2027, through December 31, 2031. This acquisition is set aside exclusively for eligible Indian Small Business Economic Enterprises (ISBEEs) under the Buy Indian Act. The award will be based on a trade-off evaluation where technical capability is the most important factor, followed by relevant experience and past performance, and then price. Selected contractors must provide fully burdened hourly rates and maintain medical liability insurance of at least 1,000,000 dollars per specialty per occurrence. Services will be managed through individual BPA calls specifying clinical coverage, shift schedules, and facility-specific requirements. Payment will be processed electronically via the Department of Treasury Invoice Processing Platform upon government acceptance of services and submission of supporting documentation.

Phoenix Area Indian Health Svc

POSTED

DEADLINE

Medical Peer Reviewer (Specialty-Specific)This subcontract opportunity is for a Medical Peer Reviewer to support prime contractors on workers compensation projects for the Arizona Department of Administration. The selected provider will analyze medical evidence from allopathic or osteopathic providers to evaluate the medical necessity and appropriateness of care, delivering final Peer Review Reports via secure SFTP or encrypted email. Qualified candidates must hold an active medical license, possess at least five years of active practice, and maintain certification from the American Board of Medical Specialty. The solicitation was posted on October 27, 2026, with a response deadline of November 30, 2026.

Arizona Department of Administration

POSTED

1 day ago

DEADLINE

in about 1 month

AI Contract Overview

North Oaks Health System has issued a Request for Proposal to acquire and implement advanced contact center software across its North Oaks Medical Center and Rehab Center campuses in Louisiana. The project involves selecting scalable contact center solutions that will seamlessly integrate with existing systems, including Cisco’s CUCM VOIP platform, Epic Electronic Medical Records, physician credentialing software, and Infor ERP systems. The scope also encompasses comprehensive training and educational support to ensure smooth deployment and operation of the new software. The contract is valued between $500,000 and $2,000,000, with proposals due by February 7, 2025. This initiative aims to enhance communication capabilities within the healthcare facilities, supporting improved patient and provider interactions through sophisticated technology integration. Interested parties can find additional details and submit responses through the provided online portal.

General Info

Agency

Louisiana → North Oaks Medical Center

NAICS

621111 - Offices of Physicians (except Mental Health Specialists)

Place of Performance

LA, USA

Set-Aside

NONE

Documents

North Oaks Contact Center Software RFP - Addendum 1

1 page · amendment

High

North Oaks Health System Contact Center Software and Implementation RFP

31 pages · rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJan 6

Solicitation

Response DeadlineFeb 7

Deadline has passed

Submission Closed

02/07/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyLouisiana → North Oaks Medical Center

ContactsNo contacts available

OfficeN/A

Organization / Agency

Louisiana → North Oaks Medical Center

Office AddressN/A

ContactsNo contact information available

Full Description

This Request for Proposal (RFP) is issued by North Oaks Health System for the purpose of procuring contact center software and implementation services at its North Oaks Medical Center and Rehab Center campuses. Specifically, the scope will include: Acquisition and implementation of advanced, scalable contact center software and components.Integration with Cisco’s CUCM VOIP system.Epic EMR Integration.Physician Credentialing Software IntegrationInfor (ERP) System IntegrationTraining/Education

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